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Workshop proposal: user journey mapping of our stewardship trajectory

Open ElenaFdR opened this issue 5 years ago • 0 comments

We've spoken about the need for informed consent by the community for each step along a trajectory towards stewardship.

One way to ensure we get this could be by radiating intent for every codebase we interact with to end up in full stewardship.

I propose a user journey mapping workshop to ensure we're doing this consistently, predictably and cumulatively at every major decision point for a community.

This involves:

  • recasting the trajectory as a decision tree
  • user journey mapping the community's major touchpoints/interactions with us as we facilitate their making the decision
  • mapping out the steps in our facilitation (and artefacts we create/co-create/share with the community so they understand what's being asked of them)
  • exploring how we can frontload intent in each facilitation touchpoint

ElenaFdR avatar Feb 14 '20 10:02 ElenaFdR