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Published 20 hours ago • verified publisher icon ptorr-msft

Installer isn't working

Open blacklightpy opened this issue 4 years ago • 8 comments

I'm getting 0x8024001D error while trying to install the app from MS Store. I've left the same problem in a review too. I tried resetting MS Store and that didn't fix it either. I can install all other apps normally. The only time I faced this issue before was when I tried to install Xbox Console Companion after removing it, for which the solution was to manually remove leftover directories from the old installation.

blacklightpy avatar May 21 '20 07:05 blacklightpy

@blacklightpy OK thanks for letting me know. I have no idea what the issue is; what version of Windows 10 do you have? (Although this app doesn't use any fancy features). Are you able to submit feedback with the Feedback Hub and reproduce the issue as part of the submission? If you do that and share the link I can forward to the right folks.

ptorr-msft avatar May 21 '20 07:05 ptorr-msft

@blacklightpy OK thanks for letting me know. I have no idea what the issue is; what version of Windows 10 do you have? (Although this app doesn't use any fancy features). Are you able to submit feedback with the Feedback Hub and reproduce the issue as part of the submission? If you do that and share the link I can forward to the right folks.

Oh okay. I'm using Insider Build 19536 (version 2003). And yes, I can submit a feedback with the Feedback Hub and I'll do it soon.

Edit: I have submitted an issue in the feedback hub too.

blacklightpy avatar May 21 '20 13:05 blacklightpy

Thanks for filing feedback. I tried on a couple of different machines. My main developer machine (retail build of Windows, where I had it installed before) it took a long time to start downloading but worked in the end. On another machine (pre-release build) nothing downloads from the Store at all (stuck on "starting download"). On a third machine (running ~daily internal builds, but never had this app before) it installed fine as well. Do you have a link to the feedback item?

ptorr-msft avatar May 21 '20 16:05 ptorr-msft

My last feedback isn't listed in Feedback Hub :/ Anyways I did it again, with recording the problem this time. Last time I only attached a screenshot.

Link: https://aka.ms/AA8ikz2

blacklightpy avatar May 21 '20 19:05 blacklightpy

Thanks; I have 'promoted' the issue; we'll see what comes from it. Sorry you can't install. Can you build yourself from source? (Although the app is very simple; there's no magic involved, it just creates a text file).

ptorr-msft avatar May 22 '20 16:05 ptorr-msft

Thanks; I have 'promoted' the issue; we'll see what comes from it. Sorry you can't install. Can you build yourself from source? (Although the app is very simple; there's no magic involved, it just creates a text file).

I'll try that then 🙂

blacklightpy avatar May 24 '20 07:05 blacklightpy

App worked when I built and deployed it (used newer 1903/1909 SDK which was in my PC btw). I also manually installed the appx dependencies generated (.NET Native Framework, .NET Native Runtime and VCLibs). And then I uninstalled the program and tried to install using store, still didn't work. I didn't know to properly sign the package so I couldn't create a standalone installable MSIX file. I have to install by running the Install.ps1 file. I don't know much about building apps :p. So it somehow works now. 🙄

blacklightpy avatar May 24 '20 10:05 blacklightpy

Okay now I can Install just using the .msixbundle. I had to install the certificate file for my machine first. So for now I can just keep my msixbundle and certificate file with me whenever I need to install it. But please check the issue with store too because other users might also find this app handy 🙂

blacklightpy avatar May 24 '20 10:05 blacklightpy