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Published 20 hours ago • verified publisher icon prusa3d

Program crashes on slicing

Open terryrobison opened this issue 2 years ago • 4 comments
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Description of the bug

I loaded the official Benchy STL model. I then rotated the model by 45 degrees. Selected Organic Supports, then slice. Program crashes are repeatable.

I was using tool 2 on my E3D Toolchanger profile.

If I select T0 I can export a file. Selecting T1 results in a crash. There is a grey "Invalid Data" at the bottom right of the application.

Project file & How to reproduce

I loaded the official Benchy STL model.
Rotate the model by 45 degrees in Y and 180 in Z.
Selected Organic Supports. Select Tool 1 (T1 or tool head 2) , then slice.
The program crashes at this point. I can't grab a screenshot, the program exits.

Checklist of files included above

  • [ ] Project file
  • [ ] Screenshot

Version of PrusaSlicer

Version 2.6.0-alpha2+win64

Operating system

Windows 10

Printer model

Official Benchy Model

terryrobison avatar Feb 01 '23 00:02 terryrobison

Please, provide a 3MF. Thanks.

lukasmatena avatar Feb 01 '23 06:02 lukasmatena

I have the same issue with multiple extruder. Slices fine on tool 0 but crashes during slicing on others. Here's a 3mf with a benchy that showed this behaviour 3DBenchy.zip

mann1861 avatar Feb 01 '23 09:02 mann1861

@mann1861 Thanks, but I cannot reproduce it. Your 3MF slices fine on my system in 2.5.0 and 2.6.0-alpha2, regardless of the selected extruder. Can you please check that the 3MF indeed captures the crashing scenario or possibly include a short video showing all the steps between starting the application and the crash? Thanks.

lukasmatena avatar Feb 01 '23 10:02 lukasmatena

Choosing toolhead 1, then selecting toolhead 2. Crashes on T1 but not T0. Slicing organic supports. When it crashes, application exits or has invalid data displayed.

https://www.dropbox.com/s/wf8eo2uokmgq929/_Untitled%20-%20PrusaSlicer-2.6.0-alpha2%20based%20on%20Slic3r%202023-02-02%2014-40-19.mp4?dl=0

https://www.dropbox.com/s/uybkb8or17yjoqf/_Untitled%20-%20PrusaSlicer-2.6.0-alpha2%20based%20on%20Slic3r%202023-02-02%2014-56-38.mp4?dl=0

terryrobison avatar Feb 02 '23 04:02 terryrobison

@terryrobison Thanks, but still unable to reproduce it. I need the 3MF which I asked for.

lukasmatena avatar Feb 03 '23 21:02 lukasmatena

files.zip

terryrobison avatar Feb 05 '23 07:02 terryrobison

I took one of your previous 3mf and have followed your videos. The issue is reproducible with direct crash or error message Acess violation... I think this issue is duplicite of #9550 I am closing it. 3DBenchy_crash.zip Error_message

kubispe1 avatar Feb 06 '23 09:02 kubispe1