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"Send System Info" window fails to send system info

Open JanTuts opened this issue 3 years ago • 2 comments
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Version

PrusaSlicer-2.4.0+x64-202112211607

Operating system type + version

MacOS Sierra 10.12.6 (16G2136) PrusaSlicer - System Information.txt

3D printer brand / version + firmware version (if known)

Prusa MINI (firmware 4.3.4)

Behavior

The new "Send System Info" window in PrusaSlicer 2.4.0 consistently fails to send my system info on my Mac laptop, which I use for 3D modelling and printing. It doesn't appear to be a network issue, because it does work on my desktop PC. Having my laptop represented in this system survey is important to me, because I don't want to suddenly lose PrusaSlicer support on my laptop because "there is no demand" from that OS/hardware, where in reality myself and perhaps other people simply couldn't report their OS/hardware. (Also, the error message text is black text on black background for some reason, but I could highlight it to read it.) sending system info failed

JanTuts avatar Dec 25 '21 13:12 JanTuts

Probably related to the ancient MacOS Sierra 10.12.6 version and it works fine in MacOS latest version?

thijstriemstra avatar Dec 25 '21 21:12 thijstriemstra

Also fails on MacOS 10.14.6 in both Prusa Slicer 2.5.0 and 2.6.0 Alpha 2.

Works ok on MacOS 11.7.2 in Prusa Slicer 2.6.0 Alpha 2.

RAMilewski avatar Feb 01 '23 22:02 RAMilewski

I guess it can be closed now, the old macOS systems that this issues seems to be specific to are being phased out.

lukasmatena avatar Feb 19 '24 17:02 lukasmatena