[BUG] Mk3.5 with Revo 60w fails hotend test on 5.2.2

[keyboard-magpie]

Please, before you create a new bug report, please make sure you searched in open and closed issues and couldn't find anything that matches.

Printer type - [MINI, MK4, XL] MK3.5

Printer firmware version - [e.g. 4.0.5, ...] 5.2.2

Original or Custom firmware - [Original/Custom] Original

Optional upgrades - [e.g. Filament Runout Sensor] Revo HF 60W

USB drive or USB/Octoprint Please let us know if you print via USB flash drive or USB/Octoprint: USB/Prusaconnect

Describe the bug A clear and concise description of what the bug is.

My 3.5 with revo 60w heater is consistently failing the hotend test, despite trying: parts fan blasting fully, heating up faster with soldering iron, all three possible options.

How to reproduce Please describe steps to reproduce the behavior.

Trigger hotend test.

Expected behavior A clear and concise description of what you expected to happen.

Pass hotend test

G-code Please attach the G-code you had trouble with. This will make it easier for us to replicate the error.

N/a

Crash dump file Please send the crash dump file to Prusa by emailing it to [email protected]. Sharing this file is important and helps us investigate the bug.

N/a

Do not share the file publicly, as the crash dump contains a raw snapshot of the printer's memory and may include unencrypted sensitive information.

Video Please attach a video. It usually helps to solve the problem.

[antimix]

Same problem here. I had the 40W on the MK3S+ but when I upgraded to MK3.5 I replaced it with the 60W version.

[Prusa-Support]

Please allow me to close this issue in favor of https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3982, which is a duplicate but provides a more complete piece of information, and covers "more use cases".

Michele Moramarco Prusa Research