Setup DMARC DNS

[kevindherman]

Source

• San Rafael
• https://proudcity.zendesk.com/agent/tickets/6625

Is your feature request related to a problem? Please describe. emails from [email protected] are going into SPAM filters.

Describe the solution you'd like Hello, I'm contacting you on behalf of City of San Rafael. We're seeing emails from [email protected] being flagged by our spam filter due to a missing DMARC DNS record for proudcity.com: https://mxtoolbox.com/SuperTool.aspx?action=dmarc%3aproudcity.com&run=toolpage

Is it possible for you to add a default DMARC DNS record for v=DMARC1; p=none (Would not affect your mail flow at all) so incoming emails from [email protected] are passing DMARC? This missing DNS record will be affecting all proudcity.com customers and not just City of San Rafael.

Here is an example header showing that we're only seeing dmarc=bestguesspass even though it's passing SPF and DKIM alignment/authentication: Authentication-Results: spf=pass (sender IP is 69.72.43.7) smtp.mailfrom=proudcity.com; dkim=pass (signature was verified) header.d=proudcity.com;dmarc=bestguesspass action=none header.from=proudcity.com;compauth=pass reason=109

Additional context This was setup but then there were two separate things that came up so @curtismchale removed it.

• [ ] Creating new user accounts in the dashboard was yielding an Auth0 error
  • likely need to update Auth0 first: #1917
• [ ] Subset of emails still getting caught that are being sent from AWS.