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Jira: Add option to disable issue updates

Open waltherlee opened this issue 9 months ago • 3 comments

Currently, every Jira notification sends a request that overwrites user changes to issue fields (title, description, priority, etc).

Losing changes may be unexpected for many Jira users, and this PR adds a receiver config to be able to skip the update request for existing issues without affecting resolve and reopen transitions.

waltherlee avatar Mar 07 '25 07:03 waltherlee

I don't know about the flag DisableFieldUpdates. This feels like something that should be consistent. We should look at how it works for other integrations like Pagerduty and do the same here.

grobinson-grafana avatar Mar 07 '25 14:03 grobinson-grafana

Sure, I can look into that. I'm pretty sure they don't overwrite, so that works too. On the other hand, without a flag, it will be a breaking change for people expecting the current implementation, which propagates changes in the receiver config to existing open issues.

waltherlee avatar Mar 07 '25 17:03 waltherlee

Just tagging this as related/similar to #4621

Spaceman1701 avatar Nov 06 '25 17:11 Spaceman1701