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Published 20 hours ago • verified publisher icon probot

Bot didn't close issue?

Open Hixie opened this issue 7 years ago • 16 comments

These issues have been marked appropriately (as far as I can tell) for longer than the configured close period (as far as I can tell) but didn't get closed:

https://github.com/flutter/flutter/issues/9384 https://github.com/flutter/flutter/issues/9385

Hixie avatar Oct 02 '18 23:10 Hixie

@Hixie I have the same issue. Did you find a fix at-all?

RussH avatar Nov 01 '18 15:11 RussH

Nope. :-(

Hixie avatar Nov 01 '18 17:11 Hixie

Same here :(

gixid192 avatar Dec 03 '18 07:12 gixid192

same here...

AlexSkorkin avatar Dec 14 '18 10:12 AlexSkorkin

It is working for me now. My problem is I didn't assign the label for the issue. no-res-result

gixid192 avatar Jan 22 '19 04:01 gixid192

so just to check - is this working now? I've just flagged some issues, I won't find out until the 14 day timer expires

RussH avatar Jun 03 '19 10:06 RussH

It works fine on my side.

AlexSkorkin avatar Jun 03 '19 10:06 AlexSkorkin

Seems to not work again. For example: https://github.com/flutter/flutter/issues/20912

Hixie avatar Nov 06 '19 18:11 Hixie

It's still not working for flutter/flutter reliably --- any update here? Thanks!

cc @helinanever

kf6gpe avatar Mar 09 '20 16:03 kf6gpe

I also recently installed the bot on a new repo and I yet have to see the bot close any issues. I've seen it remove the label when a customer responded, so I know that the bot seems to be configured for my repo. Or does this only apply to labels applied after you configure the bot? If so, I might start seeing issues closed after an additional week or so.

mairaw avatar Apr 28 '20 20:04 mairaw

The behaviour of the bot in https://github.com/flutter/flutter/issues is still unreliable. The most common issue is that it fails to close issues at the right time (21 days), e.g. https://github.com/flutter/flutter/issues/10593, or closes them later (after 26 days), e.g. https://github.com/flutter/flutter/issues/47619.

Sometimes it also closes when it shouldn't, e.g. https://github.com/flutter/flutter/issues/38976, or doesn't remove the "waiting for.." label after the author replies, e.g. https://github.com/flutter/flutter/issues/53790.

GitHub
Flutter makes it easy and fast to build beautiful apps for mobile and beyond. - flutter/flutter

helinanever avatar Apr 30 '20 14:04 helinanever

@helinanever and @Hixie You guys do notice you didn't use the recommended syntax in the config file do you? closeComment: >- Where the recommended syntax is: closeComment: >

PrivatePuffin avatar Aug 29 '20 11:08 PrivatePuffin

We did not notice at all, good to know.

Hixie avatar Aug 29 '20 18:08 Hixie

(Though... why would it sometimes work in that case?)

Hixie avatar Aug 29 '20 18:08 Hixie

(Though... why would it sometimes work in that case?)

Thats a very good question! For which i've no answer... Don't expect this to magically fix your problem, but at least we might be able to exclude this... :)

PrivatePuffin avatar Aug 29 '20 18:08 PrivatePuffin

Just FYI, since I posted, the bot started working for my repo. After a couple of weeks waiting to see if the bot would kick off (I had the period set to 14 days), I changed it to 10 and then it started working all of the sudden.

mairaw avatar Aug 29 '20 21:08 mairaw