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Stop/Crash on Peaq tablets (android 13)

Open double-p opened this issue 2 months ago • 2 comments

Just to let you know..

App-Version: 2.12.0 - installed via google-playstore Android: 13 (Secu 04/2024, Kernel 5.10.177). Vendor/Modell: PEAQ PET 101-H232E-13; "powered by 'go edition'" - whatever that means.

There's no visible error message, it just starts a white app canvas with pretix logo and couple seconds later it stops with a system popup that it has stopped.

It didn't even ask for permissions and adding Camera (+notification+microphone) didn't make it go further. Alsp reinstall, reboot to no avail. App-Info reports 36kB of data usage..

Sidenote: i've two identical tablets with the same google account configured. But removing it from one of the two doesn't change behaviour.

If I can access more details, tell me how to gather it.

double-p avatar Oct 03 '25 12:10 double-p

If you're familiar with android development tools, grabbing an "adb log" with any stacktraces around the time of the crash would be helpful

IIRC "go edition" means "device with less than <2 GB RAM", so if it's just an out of memory crash, there's probably little we can do.

Have you tried pretixSCAN 3.0.0 for comparison? apk here: https://marketplace.pretix.eu/products/pretixscan-android/versions

raphaelm avatar Oct 03 '25 12:10 raphaelm

Indeed it has "only" 2GB - didn't consider the app needs so much (if that was the case anyway) and adb log would be via USB? - but well:

I tried the 3.0.0 shot and "das war ja einfach" - not only starts, but fully works!

Great - Thank you!

double-p avatar Oct 03 '25 12:10 double-p