presswizards
Company prompt + Agent prompt
Currently, the agent replying to the email can edit the entire prompt. It would be better if we could make the system prompt immutable (yes/no), while still allowing the agent to add customizations.
@lepatrick I'll look into that more, maybe adding an option to allow agent editing or not on the Reply page. If no, then it would just add to it.
@lepatrick For now, try moving the system prompt into the new Responses API prompt, at the top of it probably. And then use the System prompt as an agent prompt, that they can still edit. That gives you a company-wide prompt that they cannot edit. Both prompts are basically sent together anyway, so it should still work great that way. Let me know if you try this and it works well, or if you experience any differences.