Pranav

@crisdesigncc The URL provided for the WhatsApp API documentation is generic. Can you point us to the correct documentation you are referring to so that we understand the incoming payload....

Closed in favor of https://github.com/chatwoot/chatwoot/issues/10886

If you are using Docker, you can switch the appropriate docker image version. Otherwise, please use manual upgrade step [here](https://developers.chatwoot.com/self-hosted/deployment/linux-vm).

@tom-vpj Please share reproduction steps, the channel you use (Are you using whatsApp cloud API or any un-official providers), error logs, browser logs with more information. There is no information...

This is the issue. `invalid command or parameters`. Can you please share the IMAP service you are using? It seems like the fetch commands are not working for some reason.