Pranav

@sojan-official This seems like a feature that has been asked by a lot of people in the community. Shall we pick this up in the next sprint? Probably @aswindevps would...

@mariusa I think it is a conflicting take. If the business hour feature is enabled, then checking the availability of the agents is not required, because you know exactly when...

@EsqerYasen Thanks for the suggestion. However, as suggested [here](https://github.com/chatwoot/chatwoot/issues/9088#issuecomment-2030933151), we will not be supporting this.

Closing this here for now due to inactivity.

@pritishpattanaik As mentioned in the error, you have to update the plan at Open AI. > This error message indicates that you hit your monthly [usage limit](/account/limits) for the API,...