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Error during user setup installation

Open ExarKun64 opened this issue 1 year ago • 6 comments

System details:

Processor: 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz RAM: 32,0 Go OS: Windows 10 Professionnal 64 bits processeur x64

Positron and OS details:

2024.08.0-31 (UserSetup)

Describe the issue:

When installing Positron on Windows using the Positron-2024.08.0-31-UserSetup.exe installer, I get an error message indicating that an error occured while attempting to rename a file in the destination folder.

If I select the "Ignore" option, the installation ends, and the program looks working.

Steps to reproduce the issue:

  1. Launch the UserSetup executable

Were there any error messages in the UI, Output panel, or Developer Tools console?

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ExarKun64 avatar Aug 19 '24 08:08 ExarKun64

Can you paste that text so we can translate it, or paste an English translation? Thanks!

juliasilge avatar Aug 20 '24 21:08 juliasilge

Can you paste that text so we can translate it, or paste an English translation? Thanks!

See #4420 for English translation

Robinlovelace avatar Aug 21 '24 15:08 Robinlovelace

For completeness:

During installation, the following error occurred:

An error occurred while trying to rename a file in the destination directory: MoveFile failed; code 3. The system cannot find the path specified.

Robinlovelace avatar Aug 21 '24 15:08 Robinlovelace

File Path: C:\Users\user\AppData\Local\...\_implementation.pyi

Robinlovelace avatar Aug 21 '24 15:08 Robinlovelace

I can confirm this is still happening with Positron-2024.09.0-77-UserSetup.exe.

jaredlander avatar Sep 24 '24 15:09 jaredlander

I can confirm this is happening in Positron-2024.09.0-103-UserSetup.exe for several files:

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nickdickinson avatar Oct 04 '24 09:10 nickdickinson

Ditto @nickdickinson I have encountered the same error(s) using release version 2024.11.0-140 on at least three different Windows 10 Enterprise environments. FWIW, when skipping and proceeding with the installation, it looks like profile management is broken.

NuckyTee avatar Nov 15 '24 22:11 NuckyTee

Is there a plan to fix this?

NuckyTee avatar Dec 10 '24 01:12 NuckyTee

We believe we understand the issue and we are discussing options to fix.

petetronic avatar Dec 10 '24 20:12 petetronic

Great stuff, thanks for the update 🙏

Robinlovelace avatar Dec 11 '24 09:12 Robinlovelace

Verified Fixed

Positron Version(s) : 2025.02.0-118 OS Version(s) : Windows 11

Test scenario(s)

Install with both admin and user installers on users with max length usernames.

Link(s) to TestRail test cases run or created:

jonvanausdeln avatar Jan 28 '25 16:01 jonvanausdeln