ua-timer.service failure

[canadaduane]

How did you upgrade to 22.04? (Fresh install / Upgrade) Upgrade from 21.10

Related Application and/or Package Version (run apt policy $PACKAGE NAME): Not sure

Issue/Bug Description: I see the following error in the logs, indicating ua-timer cannot parse /etc/os-release properly:

Apr 13 11:37:31 pop-os systemd[1]: Starting Ubuntu Advantage Timer for running repeated jobs...
░░ Subject: A start job for unit ua-timer.service has begun execution
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit ua-timer.service has begun execution.
░░ 
░░ The job identifier is 2634.
Apr 13 11:37:31 pop-os python3[12162]: Traceback (most recent call last):
Apr 13 11:37:31 pop-os python3[12162]:   File "/usr/lib/ubuntu-advantage/timer.py", line 9, in <module>
Apr 13 11:37:31 pop-os python3[12162]:     from uaclient.cli import setup_logging
Apr 13 11:37:31 pop-os python3[12162]:   File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 22, in <module>
Apr 13 11:37:31 pop-os python3[12162]:     from uaclient import (
Apr 13 11:37:31 pop-os python3[12162]:   File "/usr/lib/python3/dist-packages/uaclient/security_status.py", line 11, in <module>
Apr 13 11:37:31 pop-os python3[12162]:     series = get_platform_info()["series"]
Apr 13 11:37:31 pop-os python3[12162]:   File "/usr/lib/python3/dist-packages/uaclient/util.py", line 303, in get_platform_info
Apr 13 11:37:31 pop-os python3[12162]:     raise RuntimeError(
Apr 13 11:37:31 pop-os python3[12162]: RuntimeError: Could not parse /etc/os-release VERSION: 22.04 LTS (modified to 22.04 LTS)
Apr 13 11:37:31 pop-os systemd[1]: ua-timer.service: Main process exited, code=exited, status=1/FAILURE

... later ...

Apr 13 11:37:31 pop-os systemd[1]: Failed to start Ubuntu Advantage Timer for running repeated jobs.

Steps to reproduce (if you know):

I'm not sure what triggers this--perhaps a cron job?

Expected behavior: No error in logs.

[macuser10-6]

I ran into this issue as well. I believe it was something to do with a package called pulseaudioi386.

Depends: pipewire but it is not going to be installed Depends: pipewire-audio-client-libraries but it is not going to be installed Depends: pipewire-pulse Depends: wireplumber but it is not going to be installed Conflicts: pulseaudio Recommends: io.elementary.sideload but it is not installable Recommends: gnome-remote-desktop but it is not going to be installed Recommends: gnome-shell-extension-prefs but it is not going to be installed Conflicts: pulseaudio:i386 After masking the service that was running I purged the pulse-audio package and after reboot the conflict is now gone and my system status is no longer showing degraded.

I used the steps in this article to mask; https://askubuntu.com/questions/1371014/what-is-ubuntu-advantage-doing-on-my-fully-supported-20-04-box-what-is-it-che

[mmstick]

It's safe to mask or ignore the error. ubuntu-advantage-tools is now a Depends of ubuntu-minimal so it can't be removed. But it's also not compatible with the os-release file in Pop. This is another point for a desire to replace the ubuntu-minimal dependency with pop-minimal.

[kokizzu]

I can't find this anywhere

$ sudo apt install pop-minimal
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package pop-minimal

[why-not-try-calmer]

It's safe to mask or ignore the error. ubuntu-advantage-tools is now a Depends of ubuntu-minimal so it can't be removed. But it's also not compatible with the os-release file in Pop. This is another point for a desire to replace the ubuntu-minimal dependency with pop-minimal.

Wouldn't it be better to just shun the associated services and timer?

systemctl disable ua-license-check.path
systemctl disable ua-timer.service
systemctl disable ua-timer.timer

As per systemctl list-dependencies < service > --all --reverse none of them has any dependent.