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PDF Download of Ticket

Open Gill-Bates opened this issue 3 years ago • 2 comments

Is this a BUG REPORT or FEATURE REQUEST?:

  • [ ] BUG
  • [x] FEATURE

Would love to have a PDF-Icon to download the Ticket as PDF

image

Gill-Bates avatar Feb 04 '22 09:02 Gill-Bates

Is this a BUG REPORT or FEATURE REQUEST?:

  • [ ] BUG
  • [x] FEATURE

Would love to have a PDF-Icon to download the Ticket as PDF

image

That would be a great feature.

MarlNox avatar Feb 09 '22 20:02 MarlNox

Basic PDF rendering will be included in the next release. A couple of limitations I have run into

  • Handling inline images (converting the HTML to PDF and placing the image in the correct location)
  • Allowing the custom Logo to display on the printed output.
  • Allowing for modification of the PDF template within the UI.
  • Limiting the content displayed for the User downloading the PDF. (ie don't show internal notes etc.)

These are just a couple of the issues I have ran into before calling the feature complete.

polonel avatar Feb 23 '22 00:02 polonel