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Not possible to create or import an account

Open aharakadabra opened this issue 3 years ago • 3 comments

Describe the bug Month ago i have installed polkawallet app, create an account, had updated every time. Until now works all fine. For other reason i had to deinstall the APP, and installed it new. But eighter now i cant import account and i cant create an account. If i try to creater, there is comming only a blackscreen till i click in my phone on back. If i try to import account there is no blackscreen but only blank site. I've tried several times, every time the same issue.

Smartphone (please complete the following information):

  • Device: Galaxy s5 : sm-g900f
  • OS: android 9

Screenshot_20210605-111002_Polkawallet

aharakadabra avatar Jun 05 '21 09:06 aharakadabra

Update: it works now. I dont know where the issue was, but it works now.

aharakadabra avatar Jun 05 '21 10:06 aharakadabra

Thanks for your feedback, we'll look into that.

RomeroYang avatar Jun 07 '21 03:06 RomeroYang

I just saw the same issue trying to import an account. It only happened the first time I opened the app after installing it. As soon as I closed the app and opened it again, the import account page loaded fine.

aland1013 avatar Jun 14 '21 21:06 aland1013