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polarsource
Subscriptions: Offer trials
Description
Make it easy for developers to offer trials of their subscriptions.
Must Haves
- [ ] Enable trials for subscription pricing
- [ ] Configure duration, e.g
Ndays - [ ] Email notification to subscribers
Xdays before trial expiration
Should Haves (Quick follow-ups)
- Configure customer notification before trial expires
- Configure customer notification once trial has expired
Could Haves (Future iterations)
- Convenience: Configure duration in
days,weeks,monthsoryears
Got a request to also have a webhook which notifies when a subscription goes from trial to active in this case.
@birkjernstrom
I'm a bit confused by the current documentation:
Polar does not have a built-in trial period. However, you can achieve similar functionality by associating a discount with the subscription product.
Does this mean creating a 100% discount code that's valid once, so in the case of a monthly subscription, first month is free?
I'm a bit confused by the current documentation:
Polar does not have a built-in trial period. However, you can achieve similar functionality by associating a discount with the subscription product.Does this mean creating a 100% discount code that's valid once, so in the case of a monthly subscription, first month is free?
Yes that's what it means but:
- That's a bad UX
- You cannot give monthly trials* for annual subscription variants
- You cannot give < 1 month trials*
*100%-free-discounts
My questions:
- Is there an ETA about this feature? This really is the worst part about Polar not having trials. 😔
- Does the planned trial feature comes with checking credit cards upfront preventing failing payments and a bad Stripe reputation?
We intend to work on this in July. Currently overhauling to ship our own billing engine throughout this summer and integrate more PSPs under the hood + give us complete flexibility in terms of how we shape all future billing features which we're excited for. Trials and then seats are the two highest priority items along side that, but we hope and aim to build them using our own billing engine and therefore need to run those initiatives in parallel – causing the slight delay here, but well worth it in the long run.
I'm a bit confused by the current documentation:
Polar does not have a built-in trial period. However, you can achieve similar functionality by associating a discount with the subscription product.Does this mean creating a 100% discount code that's valid once, so in the case of a monthly subscription, first month is free?
Yes
We intend to work on this in July. Currently overhauling to ship our own billing engine throughout this summer and integrate more PSPs under the hood + give us complete flexibility in terms of how we shape all future billing features which we're excited for. Trials and then seats are the two highest priority items along side that, but we hope and aim to build them using our own billing engine and therefore need to run those initiatives in parallel – causing the slight delay here, but well worth it in the long run.
Any update?
Still the same status, I'm afraid, but we should be done with the billing engine in August, and this feature is first in-line thereafter.
Very excited for this feature, once it lands I can switch to polar 🎉
The way my app trail current works:
- $3.99 for 14 days of access with 10 credits
- If you use up your credits and want to upgrade to a full account, you can end your trial and start your subscription at any time (sets billing day to current day)
- If you do not manually upgrade your account, it will automatically convert into a subscription after 14 days
Just wanted to share this use case here in case it’s novel 🙂 this flow has been great for me and it would be awesome if I could keep it.
Take your time on the feature though and hope the billing rewrite goes smooth!
