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Unable to Display content

Open huiyatkin opened this issue 1 year ago • 5 comments

PROVISIONING NOTE: If you are having issues with the SharePoint look book while trying to provision M365 learning pathways please do not post that issue to this repo as we cannot help you here. Please post all questions and issues for the SharePoint look book to SharePoint/sp-provisioning-service GitHub Issues List.

WEB PART NOT LOADING: If you are getting the error: "Microsoft 365 learning pathways has a configuration issue. Ask your administrator for assistance". Please review the Diagnosing Pre-Check guidance before submitting your bug.

Describe the bug

we found that there are some contents unable to load (please refer to screenshot), after checking, some embedded URL was wrong, for example, For the application - Word, insert a table of contents, the default embedded URL is https://support.office.com/en-us/client/882e8564-0edb-435e-84b5-1d8552ccf0c0?embed=true , if we copy and paste to a new web browser, the page is error.

To Reproduce

Steps to reproduce the behavior

Expected behavior

A clear and concise description of what you expected to happen.

Screenshots

image

image

Learning Pathways version number

4.4

Additional context

Add any other context about the problem here.

huiyatkin avatar Feb 06 '24 04:02 huiyatkin

@huiyatkin, Thank you for reporting this. Please allow us some time, we will get back to you ASAP.

v-asshrirao avatar Feb 06 '24 04:02 v-asshrirao

image Hi - to add that we have the same issue as well, here is the Word product

clarelcampbell avatar Feb 06 '24 12:02 clarelcampbell

@jhwang-ms Hi - do you have any update please? thanks

clarelcampbell avatar Mar 05 '24 14:03 clarelcampbell

Hi @clarelcampbell and @huiyatkin - thank you for flagging this with us. We're trying to work through these issues but it's not as easy of a fix as we thought and are working as fast as we can. I hope to be able to get a solution in this month, and we really appreciate everyone's patience and grace as we jump through technical hoops here.

jhwang-ms avatar Mar 06 '24 21:03 jhwang-ms

@clarelcampbell and @huiyatkin we are experiencing some technical challenges in our content updates. Please see #786 for further updates.

dcashpeterson avatar Apr 12 '24 16:04 dcashpeterson