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点云端录制返回Remote Error

Open cwg31825 opened this issue 4 years ago • 10 comments

https://api.agora.io/edu/v1/apps/${this.appID}/room/${this.roomId}/record/start msg: "Remote Error" code: 10005

cwg31825 avatar May 21 '20 06:05 cwg31825

看起来是地址有问题?看一下network tab里这个请求长什么样?

plutoless avatar May 24 '20 04:05 plutoless

@plutoless Request URL: https://api.agora.io/edu/v1/apps/24e968a57b874af085d5cc433dcb3d31/room/18480180901183488/record/start Request Method: POST Status Code: 200 Remote Address: 47.100.226.149:443 Referrer Policy: no-referrer-when-downgrade Accept: / Accept-Encoding: gzip, deflate, br Accept-Language: zh-CN,zh;q=0.9,en;q=0.8 Authorization: Basic ZWExNWY0ZTNhNGM1NDkwM2IyMjU3Mjc2ZjlhOGNhNWE6NGY0ZmEzOWEwYjExNGUzYjg0MWUyZmM4MTM5NDcyM2M= Connection: keep-alive Content-Length: 2 Content-Type: application/json Host: api.agora.io Origin: http://localhost:3000 Referer: http://localhost:3000/ Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site token: eyJhbGciOiJIUzI1NiJ9.eyJwYXNzcG9ydFJvbGUiOjMsInVzZXJJZCI6MTg0ODAxODU4MjUyOTYzODQsImlhdCI6MTU5MDQ2NTU4M30.WDNFgSLHEPkU4vlZCyq61g4e76p2Q0FV_g5U6sPCWhw User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36

cwg31825 avatar May 26 '20 04:05 cwg31825

我们在后面版本有规划这部分,但目前你还无法直接使用该项目来运行你自己的回放。 目前如果你需要这个功能,你可以参考https://docs.agora.io/cn/cloud-recording/cloud_recording_rest?platform=All%20Platforms

srs888001 avatar May 31 '20 14:05 srs888001

@srs888001 这个是通用版接口文档,请问教育版接口文档有没有?接口前缀应该是:https://api.agora.io/edu/v1,而不是:https://api.agora.io/v1/

lanbaba avatar Jun 03 '20 13:06 lanbaba

云录制这部分是通用版接口文档, 这部分没有对应的教育版接口文档。 你现在是什么问题?

srs888001 avatar Jun 05 '20 05:06 srs888001

@srs888001 I used this project in demo deployed in the server is working fine and cloud recording working perfectly fine. But when it comes to use it our own server with our configuration it cloud recording doesn't work. As soon as i start to record it throw the error Remote Error and error code is 10005. FYI, i did configuration as per document mention.

Any help will be appreciated.

jitenderbadoni avatar Jun 05 '20 08:06 jitenderbadoni

@jitenderbadoni unfortunately cloud recording feature works with our appid only due to some of its backend dependencies. we are working on clearing the dependency and can make this work on your environment as well with our next release. it should happen at around next month.

plutoless avatar Jun 07 '20 14:06 plutoless

Sounds good! Thanks for the update!

jitenderbadoni avatar Jun 07 '20 14:06 jitenderbadoni

@plutoless cloud recording still not working in our environment..

manishchawla avatar Jul 16 '20 07:07 manishchawla

@manishchawla sorry our release was delayed due to workload. the target release date is mid august

plutoless avatar Jul 27 '20 05:07 plutoless