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Ticket is auto-assigned when it shouldn't

Open federiconetizen opened this issue 1 month ago • 1 comments

Hi, I already had all the forms and their targets created and everything was working perfectly. Since the last update, tickets are being automatically assigned to groups even when the field "Destination/Actors/Assigned to" is left empty. Previously, tickets were not being assigned and were created as new/unassigned.

GLPI 10.0.10 ( => /var/www/glpi/public) Installation mode: TARBALL Current language:es_AR

Form Creator GPL v2+ TECLIB' 2.13.10

federiconetizen avatar Nov 26 '25 14:11 federiconetizen

Hi

Do you have business rules which may add assigned groups to a ticket ?

btry avatar Nov 27 '25 07:11 btry