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Erro ao abrir chamado pelo formulário.

Open felipecoraiola opened this issue 1 year ago • 6 comments

Bom dia,

Após a atualização para a ultima versão do forms 2.13.9, começou a dar uns problemas quando usuário tenta abrir chamado por ele, da um erro porém o chamado abre, só que esse erro confunde os usuários eles ficam tentando abrir novamente e vai duplicando os chamados.

Nosso GLPI é a Versão: 10.0.10

image_paste4295894

felipecoraiola avatar Mar 22 '24 14:03 felipecoraiola

HI

You should search if you have errors in php-errors.log sql-errors.log and in the JS console of the browser.

btry avatar Mar 25 '24 06:03 btry

image image

felipecoraiola avatar Mar 25 '24 14:03 felipecoraiola

It is also occurring in version 2.13.8. And there was no upgrade to this version, I had it since 2023. It started today.

wanderlage avatar Apr 12 '24 20:04 wanderlage

Hi

Now you should reproduce and check in the network tab the HTTP request which returns an error 400.

We need to see the URL, the headers sent by the browser and the request payload (not the answer payload)

btry avatar Apr 15 '24 06:04 btry