Possibility to use the TAG plugin on FormCreator

[lucastva]

Is there a possibility that I can use the TAG plugin together with FORMCREATOR?

TAG plugin link: https://plugins.glpi-project.org/#/plugin/tag

I put the TAGs in the form properties, but they don't go to the ticket Below are some screenshots for better understanding:

Example Ticket using tags:

Form with selected tags:

Ticket opened by FormCreator no has tag marked:

[btry]

Hi

This does not works this way. You must edit a target ticket to set tags arbitrary and / or from a tag question.

[lucastva]

Okay, I tried to do it the way you said, but the problem still persists. Follow the screenshots for more details

[btry]

Did you check the tag is applicable to tickets ?

[lucastva]

Yeah, i create a new tag and allowed all. But in the list not appear FormCreator

[lucastva]

Any solution?

[btry]

Hi

In this comment it seems you created a question of type tag.

You don't need to add a ##answer_xxx## tag in the target ticket to assign the tags to the ticket.

In the properties of the target ticket you must set tag from a question and choose that question in the questions dropdown. Once done, the requester must fill one or several tags. When the ticket is created the tags should be set to it.