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formcreator 2.13.0 Technician in charge of the hardware

Open EYEict opened this issue 2 years ago • 2 comments

In form creator 2.13.0/GLPI 10.0.3 if we use a form tot create a ticket for a hardware item, the technician in charge is not linked to the ticket. The Group in charge of the hardware is neatly connected. If we create a ticket with GLPI, this works fine.

No problem with Form creator 2.12.5/GLPI 9.5.7.

EYEict avatar Sep 15 '22 11:09 EYEict

Hi glpi_formcreator_2.13.1-dev.zip

There is a probability that the latest revision of the plugin solved the problem. Try the archive I send here. Be careful: if you installed the plugin via the marketplace, you must install this archive in the marketplace/ directory.

btry avatar Sep 15 '22 11:09 btry

Tested and unfortunately it makes no difference. :(

EYEict avatar Sep 15 '22 11:09 EYEict

Same issue here. Last version of GLPI (10.0.6) and formcreator (2.13.4). If you need more data to analyse or reproduce : do not hesitate to ask

keguira avatar Mar 06 '23 16:03 keguira