pluginsGLPI
Does not collect the data person from the question in ticket target
When in a form the question asks for an email and in the destination I add this value in the requester, observer or assigned with the person field from the question, when I generate the ticket this field appears empty.
To Reproduce Steps to reproduce the behavior:
- Go to 'any form with a question with a email type'
- Click on 'target ticket and define requester actors as answer from a email type question'
- Scroll down to ' after submit the form, the ticket will be created but the requester,observer or assigned is filled blank'
- See error
Expected behavior For example, the user fills the question with your email This email could be used as requester, observer or assigned when the ticket are generated by the form.
Screenshots
GLPI / Plugins (please complete the following information):
- GLPI version 10.0.2
- Plugins:
tag Name: Administración de etiquetas Version: 2.9.2 State: Enabled
Install Method: Marketplace news Name: Alertas Version: 1.10.4 State: Enabled
Install Method: Marketplace approvalbymail Name: Approval by mail Version: 2.1.1 State: Enabled
Install Method: Marketplace branding Name: Branding Version: 1.3.1 State: Enabled
Install Method: Marketplace camerainput Name: Camera Input Version: 2.0.0 State: Installed / not activated
Install Method: Marketplace fields Name: Campos adicionales Version: 1.17.1 State: Installed / not activated
Install Method: Marketplace screenshot Name: Captura de pantalla Version: 2.0.1 State: Enabled
Install Method: Marketplace collaborativetools Name: Collaborative tools Version: 1.2.2 State: Enabled
Install Method: Marketplace printercounters Name: Contadores de impresora Version: 2.0.0 State: Installed / not activated
Install Method: Marketplace datainjection Name: Data injection Version: 2.11.2 State: Installed / not activated
Install Method: Marketplace archimap Name: Diagrams Version: 3.2.7 State: Installed / not activated
Install Method: Marketplace addressing Name: Direccionamiento IP Version: 3.0.0 State: Enabled
Install Method: Marketplace formcreator Name: Form Creator Version: 2.13.0-rc.2 State: Enabled
Install Method: Marketplace gappessentials Name: Gapp Essentials Version: 2.0.1 State: Installed / not activated
Install Method: Marketplace agentconfig Name: GLPI Agent config Version: 1.2.0 State: Enabled
Install Method: Marketplace glpiinventory Name: GLPI Inventory Version: 1.0.3 State: Enabled
Install Method: Marketplace itilcategorygroups Name: Grupos de Categorias Version: 2.5.0 State: Installed / not activated
Install Method: Marketplace metabase Name: metabase Version: 1.3.0 State: Enabled
Install Method: Marketplace mydashboard Name: Mi Dashboard Version: 2.0.4 State: Installed / not activated
Install Method: Marketplace oauthsso Name: oauthsso Version: 1.5.2 State: Enabled
Install Method: Marketplace ocsinventoryng Name: OCS Inventory NG Version: 2.0.1 State: Not installed
Install Method: Marketplace releases Name: Releases Version: 2.0.3 State: Enabled
Install Method: Marketplace webresources Name: Web Resources Version: 2.0.2 State: Not installed
Install Method: Marketplace
Desktop (please complete the following information):
- OS: Windows 11 Pro 64 bits
- Browser :chrome Versión 104.0.5112.79 (Build oficial) (64 bits)
Hi
Check the recent closed issues. One of them reports the same problem. A fix is provided.
Hi
Check the recent closed issues. One of them reports the same problem. A fix is provided.
Can you tell me the fix number, I can't find it.
This one: https://github.com/pluginsGLPI/formcreator/pull/2894
I'm waiting for your feedback.
This one: #2894
I'm waiting for your feedback. everything is now working, that´s great. Thank you so much.