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Published 20 hours ago • verified publisher icon pluginsGLPI

New field is not in ticket

Open belu33fr opened this issue 6 years ago • 6 comments

Hi, Creat a new field for ticket. When you create a new ticket from menu or from the list of ticket, no problem, the field is here. When you create a ticket from a computer or another object, the field is not here. thanks

belu33fr avatar Nov 29 '18 09:11 belu33fr

Hi @belu33fr

This issue hasn't evolved in a long time.

I am closing this issue, feel free to continue the discussion here if you want or reopen it if the problem is still present (tested on latest version).

Best regards

stonebuzz avatar Jan 23 '20 08:01 stonebuzz

Hi @stonebuzz I'm sorry but the issue still right. It is only when you open a ticket from a computer (example), not when you open a new ticket alone not from anything. Best regards

belu33fr avatar Jan 29 '20 07:01 belu33fr

Hi @belu33fr

can you test with develop branch ?

Best regards

stonebuzz avatar Jan 29 '20 08:01 stonebuzz

Hi, Sorry I try the develop branch and the plugin show error and needs cleanup. Normal? For now, I reverse with backup. Best regards

belu33fr avatar Jan 29 '20 23:01 belu33fr

If you have download from here

image

you need to rename folder to "fields" rather than "fields-develop"

Best regards

stonebuzz avatar Jan 30 '20 06:01 stonebuzz

For information, i'm not reproduce your problem with develop branch.

Bes tregards

stonebuzz avatar Jan 30 '20 07:01 stonebuzz