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[1.8.1] Can't fill fields, if ticket status is Solved nor Closed
Hello,
Can't fill fields, if ticket status is Solved nor Closed
Just simply test as super-admin and when the ticket status is Solved nor Closed, we can't write into the fields anymore.
All settings are ok with editing rights for those who need them.
Tested with GLPI 9.3.0 and 9.3.1
Thanks
Hi @M-Falken
depending of life cycle (if item have life cyle) , plugin prevent update when item is solved or closed.
it's normal behavior.
You can propose a PR to allow update on solved or closed status, or If you want to refactor this part, please contact us here GLPI Network
Best regards
There has been no activity on this issue for some time and therefore it is considered stale
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