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525 plotly.js error -- one possible solution

Open WorksWellWithOthers opened this issue 5 years ago • 2 comments

ValueError: The image request was rejected by the orca conversion utility with the following error: 525: plotly.js error

Mine was caused due to my machine not being able to access a tile-map. tl;dr, check that you have the correct ip/url (or access to) where the tile-map is stored.

Edit: Orca running on a Centos7 VM

WorksWellWithOthers avatar May 27 '20 21:05 WorksWellWithOthers

I get that error constantly, 100% reproducible, with a script that makes hundreds of maps. All maps except one work fine. That one map throws this error. On second try, that map works. All maps are of the same exact region, just the colors differ.

It's related to the fact that orca.exe processes are not running prior to running the script. On second run, there are orca.exe processes hanging around from first run (which is probably a bug), and the error is not generated. That's the only difference I could see.

This is on Windows with the code running in Jupyter notebooks.

FlorinAndrei avatar May 28 '20 20:05 FlorinAndrei

How to solve that in 2023?

Yevgnen avatar Aug 26 '23 01:08 Yevgnen