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News: advert spot is played after every news clip

Open OttoKerner opened this issue 6 years ago • 3 comments

Forum thread: https://forums.plex.tv/t/commercials-on-news-feed-stream/483511/1

#304 # Test environment

PMS Version: 1.16.1.1273 PMP Version: 2.44.0.1018 Platform: Windows

Steps to reproduce

  1. start playing the My News and let it play for several clips

Current behavior

  1. advertising clip (always the same!) is playing after very news clip

Expected behavior

  1. advertising clips should at least vary. If there is only one potential clip for the user's target area, show it less often or it may have a detrimental effect.

This was verified to be only an issue in PMP, but not in other clients, like the web app etc.

OttoKerner avatar Oct 30 '19 20:10 OttoKerner

Able to reproduce in 2.45.0.1027-65ce5bca. Not able to reproduce on other web-tv clients.

Video of behavior: https://drive.google.com/open?id=1ed89Jt0sP9DGOvoRTZ5DiXMpIBaeFFBh

LeiFaWing avatar Nov 08 '19 17:11 LeiFaWing

This issue will be fixed in the next release.

markus101 avatar Nov 29 '19 00:11 markus101

On closer inspection this is because of the ad's complete tracking event not making it to our scheduler.

mseeley avatar Dec 06 '19 03:12 mseeley