letsencrypt-plesk icon indicating copy to clipboard operation
letsencrypt-plesk copied to clipboard

renew/remove fail

Open thosmos opened this issue 9 years ago • 2 comments

Creating a cert on a domain works for the first time, but if I try it again on a domain that already has a LetsEncrypt cert, I get the following error

error2

or if I try to delete a LetsEncrypt cert from the domain's SSL Certs page, I get an error like the following:

error1

I assume this is due to a server permissions problem, but I'm unsure where to look to resolve this and the error gives no specific info about where the permissions are failing.

thosmos avatar Oct 28 '16 09:10 thosmos

Same or similar problem. Can not renew the certificate screenshot015

wkaserv avatar Oct 31 '16 09:10 wkaserv

@wkaserv the error seems caused by Let's Encrypt CA problems. Check the status at https://letsencrypt.status.io/ Now I see: [Investigating] We are looking into a problem causing some users to experience errors when attempting to issue a certificate.

@thos37 the issue is not related to the extension, you'd better ask Plesk support.

xgin avatar Oct 31 '16 09:10 xgin