Can't authenticate user, always canceled

[stroibot]

Hi! My game can't authenticate user and it always returns result Canceled. It just shows Connecting to Play Games and then nothing. I'm using Unity 2021.1.6f1 and 0.10.12 package. Honestly, I don't know what to do. This is my first time working with this. I think I configured everything on Google Developer Console, includeing Play Game Services and OAuth.

private void Awake()
		{
			PlayGamesPlatform.DebugLogEnabled = true;

			PlayGamesPlatform.Activate();

			LogIn();
		}

		public void LogIn()
		{
			PlayGamesPlatform.Instance.Authenticate(SignInInteractivity.CanPromptAlways, (result) => { ... });
		}

[agneisilva]

Hey Guys, has anyone solved this bug?

[Lucidarme]

@agneisilva I had the same problem, are you sure the keystore you use for generating the SHA1 is the same for building the apk ?

[bcmccracken]

Cross commenting here since this error is frequently reported, but it was hard to find help.

This post really helped me:

https://github.com/playgameservices/play-games-plugin-for-unity/issues/3003#issuecomment-827718632

and I added some tips in my response:

https://github.com/playgameservices/play-games-plugin-for-unity/issues/3003#issuecomment-956834477