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Is it possible to get mail notifications on tickets?

Open scepterus opened this issue 2 years ago • 25 comments

hi, is it possible now to add smtp capabilities to the docker image to get notified when a change is made? if not could you change this to a feature request? thanks

scepterus avatar Aug 27 '21 06:08 scepterus

I haven't gotten notifications to work on the app... have you? Love the app though!!

EmmanuelZapata avatar Aug 31 '21 00:08 EmmanuelZapata

Nope, that's why I opened this ticket to see if someone has any documentation on how to enable those.

scepterus avatar Aug 31 '21 10:08 scepterus

As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet.

nickbe avatar Aug 31 '21 17:08 nickbe

Thank you!

On Tue, Aug 31, 2021 at 12:48 PM Nick @.***> wrote:

As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/plankanban/planka/issues/155#issuecomment-909454326, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALOFEWD4VHQRDFK6IOOWLF3T7UIWLANCNFSM5C44MWLA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

EmmanuelZapata avatar Aug 31 '21 17:08 EmmanuelZapata

As mentioned in other threads the notifications are due for the next releases. Currently this is not working yet.

thanks for the reply, is there a public road map that isn't the one on the readme file? because that one seems slim on the details and dates and looks out of date.

scepterus avatar Sep 01 '21 02:09 scepterus

Not currently I'm afraid. Also Maks is working on multiple projects currently and his workload is higher than usual. So please be patient - there will be updates - jJust not as fast as you might wish for.

nickbe avatar Sep 06 '21 15:09 nickbe

hey, is there already a way to add mail notifications?

felix-wag avatar Feb 16 '22 11:02 felix-wag

Would like to know the current status of the this ?

upuldi avatar Apr 09 '22 07:04 upuldi

any update ?

wahshibinharb avatar Apr 26 '22 19:04 wahshibinharb

There will be notification mechanisms although we are not yet sure what exactly.

nickbe avatar Apr 26 '22 20:04 nickbe

Hey! is it possible to receive notifications?

Yehuda-Bergstein avatar Nov 14 '22 16:11 Yehuda-Bergstein

Hey! is it possible to receive notifications?

Well on my end planka for me and my team without notifications is just a mute. i just gave up using planka, nobody has time for notification update..

wahshibinharb avatar Nov 15 '22 20:11 wahshibinharb

Hi everybody, It is a very good idea to be notified when an action is done (creation of a new card, a new dashboard, end of a task, etc). Ideally, we would like to be able to check the type of notification (creation of a new chart, tasks, etc) that we would like to receive in our profile. On the administrator's side, being able to set up an SMPT server and being able to test the email sending in Planka's settings would be great ;)

tikok974 avatar Nov 16 '22 11:11 tikok974

Hey is anyone working on this solution? I'm going to try to tackle it but don't want to duplicate work

danielbarankin avatar Jan 12 '23 19:01 danielbarankin

Hey is anyone working on this solution? I'm going to try to tackle it but don't want to duplicate work

So many people keep saying this but never do it lol. This is the only reason I don't use Planka. No way to get notifications on tasks via email or push.

ItsNoted avatar Mar 19 '23 15:03 ItsNoted

@ItsNoted Same here. I have so many problems with Wekan, so many bugs and everyone is just complaining, including me. So this is the only thing missing from using it as an alternative next to Wekan. Only with working notifications I can rely on it enough to know, when someone else changed something about it. I know, it's annoying for @nickbe to be asked again and again. But maybe you can give us impatient people give a hint, where the roadmap is probably maybe going to in the future?

saschafoerster avatar Mar 19 '23 18:03 saschafoerster

We are very busy with other things right now. Indeed we also want to have notifications. But so far we couldn't decide which method would be best.

But any pull request are of course welcome.

nickbe avatar Mar 19 '23 19:03 nickbe

What do you think about a solution like Apprise with a REST endpoint so everyone could multiplex notifications to its favorite platform (Mail, Slack, Rocket Chat, SMS, and so on)? On hosts I use PingMe CLI and it's awesome for liberty as everyone wants something special.

matbgn avatar Mar 27 '23 16:03 matbgn

The problem right now is not so much the how, but the when. If you send updates on every change in a card I would unsubscribe globally in a day. If you send updated only every x minutes it can be misunderstood. If you send updates after editing and on closing the card - what if I don't close it soon enought.....

There are many issues to adress here and we want to find a solution which is near perfect :)

nickbe avatar Mar 27 '23 17:03 nickbe

I mean the idea is to start somewhere (I guess like YOU want) and improve it by settings options to adapt to others needs via PR, but we could start with really simple use case for example user creation.

For the notifications there is already a mechanism in place in-App, why not give the ability to mirror it by opt-in/opt-out it will be a first step in the "right" direction noop?

matbgn avatar Mar 28 '23 06:03 matbgn

#70 is a likely duplicate

aadityabhatia avatar Jul 31 '23 22:07 aadityabhatia

UnifiedPush

I would recommend supporting notifications through other services like ntfy or anything that implements UnifiedPush. This allows push notifications and some of the downstream services (e.g. ntfy) already provide SMTP forwarding for notifications.

Implementation is simple- just need to make POST requests to a configured address.

aadityabhatia avatar Jul 31 '23 22:07 aadityabhatia

The problem right now is not so much the how, but the when. If you send updates on every change in a card I would unsubscribe globally in a day. If you send updated only every x minutes it can be misunderstood. If you send updates after editing and on closing the card - what if I don't close it soon enought.....

There are many issues to adress here and we want to find a solution which is near perfect :)

This is a big issue with all other kanban apps too. I think the best solution would be to give the user options on how in-depth they want to go with notifications. Most other apps let you "watch" boards/lists/cards, which makes the system send you notifications on every little change that happens for those items. I think Planka calls this subscribing. Some people would like separate e-mails when those changes happen (as they are easier to read, and in some situations there's not a lot of activity happening on a daily basis so it's doable), A lot of other apps use the aggregation method of showing all update to items you are watching per x minutes like you say. The issue with this is that some apps have confusingly formatted e-mail notifications. I think this is the key of having a solid notification feature. If you can format an e-mail that has 10s or 100s of changes on it, and make it easily digestible, and let you view the information you really want quickly, that would be the best. Perhaps doing this by having HTML nested lists that you can expand to show board, lists, cards, with the changes done inside.

So adding in options to get granular notifications, aggregated notifications, etc. I think would be best, alongside top tier formatting.

So far in my testing, the formatting, UI/UX of Planka, and it's simplicity is its biggest strengths compared to other self-hosted apps, which is great. So if anybody can do notifications right, Planka has the best shot.

Core2DuoKing avatar Nov 03 '23 20:11 Core2DuoKing

I would very much welcome this feature. In addition to a "aggregated notification collection", an instant notification after @-mentioning would also be useful.

jalibu avatar Nov 26 '23 08:11 jalibu

Hello, I made this quick PR that sends an email for each "Comment Card" notifications.

Feel free to improve with more notification types support, and configurable settings :pray:

https://github.com/plankanban/planka/pull/631

vied12 avatar Mar 17 '24 11:03 vied12

PR https://github.com/plankanban/planka/pull/631 with SMTP integration has been accepted. I'm closing all related issues, but will leave https://github.com/plankanban/planka/issues/70 as we still need to add other notification types and improve the templates.

meltyshev avatar Mar 21 '24 23:03 meltyshev