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Plaid sdk is showing only loading screen on devices running Android 7.0 (API Level 24)

Open antonPolosin opened this issue 3 years ago • 9 comments

The problem

As stated in the title

Environment

Android OS Version Android 7.0 (API Level 24)
Android Devices/Emulators Pixel 2 emulator

Steps to Reproduce

Open Plaid sdk on device running Android 7.0 (API Level 24)

Expected Result

Plaid should show greeting screen

Screenshots

Screen Shot 2022-05-16 at 11 35 11 am

Logs

Not sure if it's helpful but that what i can see in logcat W/art: Attempt to remove non-JNI local reference, dumping thread this line is repeted

antonPolosin avatar May 16 '22 01:05 antonPolosin

What version of the SDK are you using?

On Sun, May 15, 2022, 6:42 PM Anton Polosin @.***> wrote:

The problem

As stated in the title Environment Android OS Version Android 7.0 (API Level 24) Android Devices/Emulators Pixel 2 emulator Steps to Reproduce

Open Plaid sdk on device running Android 7.0 (API Level 24) Expected Result

Plaid should show greeting screen Screenshots

[image: Screen Shot 2022-05-16 at 11 35 11 am] https://user-images.githubusercontent.com/18572353/168505730-a8593f77-6a75-41b0-b00c-da8cbc594399.png Logs

Not sure if it's helpful but that what i can see in logcat W/art: Attempt to remove non-JNI local reference, dumping thread this line is repeted

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amytang0 avatar May 16 '22 02:05 amytang0

3.6.0

antonPolosin avatar May 16 '22 02:05 antonPolosin

You'll want to upgrade to at least 3.7.0, this bug was fixed there. https://github.com/plaid/plaid-link-android/releases/tag/v3.7.0

On Sun, May 15, 2022, 7:58 PM Anton Polosin @.***> wrote:

3.6.0

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amytang0 avatar May 16 '22 16:05 amytang0

Bumped Plaid sdk version to 3.7.0 but it's still showing only loading screen on api level 24

antonPolosin avatar May 17 '22 03:05 antonPolosin

Can you post a link-session-id of a failing session? And/or make sure your caches are cleared and pulling in the new dependency? You can check by looking at ./gradlew dependencies | grep link

amytang0 avatar May 17 '22 19:05 amytang0

I'm seeing this same issue still on sdk version 3.9.0 Same Android API level 24. Same log message repeated.

GuyDavisGF avatar May 26 '22 20:05 GuyDavisGF

We are seeing this as well with sdk version 3.10.0

Logcat
W/art: Attempt to remove non-JNI local reference, dumping thread
W/cr_BindingManager: Cannot call determinedVisibility() - never saw a connection for the pid: 12954
D/cr_Ime: [InputMethodManagerWrapper.java:59] isActive: false
I/chromium: [INFO:CONSOLE(7)] "The key "viewport-fit" is not recognized and ignored.", source: https://secure.plaid.com/link/v2/stable/link.html?androidSdkImplementation=inProcess&env=sandbox&isMobile=true&isWebview=true&linkOpenId=e740c530-213d-410b-9ccd-2a1035b8cec0&linkPersistentId=a3801031-39d3-4b01-82be-e17956331e5e&linkSdkVersion=3.10.0&token=link-sandbox-e4de7ba0-cd8e-4038-a581-07cd00970ec9 (7)
W/art: Attempt to remove non-JNI local reference, dumping thread
I/chromium: [INFO:CONSOLE(2)] "TypeError: j.replaceWith is not a function", source: https://secure.plaid.com/link/2.0.1340/flink.js (2)
I/chromium: [INFO:CONSOLE(2)] "Uncaught TypeError: j.replaceWith is not a function", source: https://secure.plaid.com/link/2.0.1340/flink.js (2)
W/art: Attempt to remove non-JNI local reference, dumping thread
Dependencies Grep
+--- com.plaid.link:sdk-core:3.10.0
+--- com.plaid.link:sdk-core:{strictly 3.10.0} -> 3.10.0 (c)

brianwernick avatar Jun 20 '22 16:06 brianwernick

@amytang0 any updates on this issue. trying to use 3.9.0 Plaid sdk and still facing the same issue. Plaid link flow is failing to open on api level 24 and 21?

Logcat: E/eglCodecCommon: glUtilsParamSize: unknow param 0x000085b5

antonPolosin avatar Jul 11 '22 04:07 antonPolosin

@amytang0 any updates on this issue? 3.10.1 still not working on api level 24 and 21

AlexandrYelopau avatar Nov 23 '22 10:11 AlexandrYelopau