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Access Issues with Files in Bloxstrap

Open iamgwz opened this issue 7 months ago • 1 comments

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What problem did you encounter?

Dear Bloxstrap Support Team,

I am encountering an issue with Bloxstrap version 2.7.0. Upon starting the application, I receive error messages related to file access permissions, as follows:

lua Copy code 2024-07-22T09:27:54Z [JsonManager<Settings>::Load] Failed to load! 2024-07-22T09:27:54Z [JsonManager<Settings>::Load] Access to the path '%UserProfile%\AppData\Local\Bloxstrap\Settings.json' is denied. 2024-07-22T09:27:54Z [JsonManager<State>::Load] Failed to load! 2024-07-22T09:27:54Z [JsonManager<State>::Load] Access to the path '%UserProfile%\AppData\Local\Bloxstrap\State.json' is denied. 2024-07-22T09:27:54Z [JsonManager<Dictionary2>::Load] Failed to load! 2024-07-22T09:27:54Z [JsonManager<Dictionary2>::Load] Access to the path '%UserProfile%\AppData\Local\Bloxstrap\Modifications\ClientSettings\ClientAppSettings.json' is denied. 2024-07-22T09:27:54Z [Logger::Initialize] Failed to initialize because Bloxstrap cannot write to %UserProfile%\AppData\Local\Bloxstrap\Logs 2024-07-22T09:28:00Z [App::GlobalExceptionHandler] System.UnauthorizedAccessException: Access to the path '%UserProfile%\AppData\Local\Bloxstrap\Bloxstrap.exe' is denied. Here are some details about the issue:

Error: Unable to load configuration files and unable to write logs due to access denied. Related Folder: %UserProfile%\AppData\Local\Bloxstrap Application Version: Bloxstrap v2.7.0 Date and Time of Error: 2024-07-22T09:27:54Z I have attempted the following steps but the issue persists:

Checked and verified folder permissions. Temporarily disabled antivirus software. Ran the application as an administrator. Please advise on the next steps to resolve this issue or if additional information is required from my end.

Thank you for your assistance!

Best regards,

sdgsd

iamgwz avatar Jul 22 '24 09:07 iamgwz