unmet not working

[dhf]

Mac OS Sierra 10.12.5

I start the app i unmutes mode, the button appears grey in the touchbar. Now i can mute the microphone via the button and it appears red. Tapping on the red button does not unmute it anymore. Unmuting via the menu items works.

[lnikell]

@dhf Thank you, we will try to investigate that issue.

[lnikell]

I hope that if you restart app it will work for you

[dhf]

No, it does not work after restarting the app. Also it always starts in "muted" mode, can you make this configurable?

[lnikell]

@dhf I think i found how to reproduce that bug. I think current your issue appeared you got settings like this To fix it temporary go to System Preferences - Sound - Input and change microphone volume to maximum. Then restart app again. It should fix your problem and we will add additional validation to the next version

[dhf]

This workaround works for the internal microphone of the macbook, but not for an external microphone e.g. LG UltraFine Display Audio (external 5K Monitor)

[jamischarles]

Saw this same issue as well during a gotomeeting call. Seemed to "unstick" after the meeting ended

[lnikell]

@dhf @jamischarles check our new version of the app which currently we distribute as a separate application https://mutify.app/. We fixed most of the issues and the bug we had with GoToMeeting

You can try it for free with 7-days trial and get 50% discount with promo code: MUTEME

However, the existing opensource version will stay forever free.

[ImBIOS]

@dhf I voluntarily maintain this repository here: https://github.com/ImBIOS/mute-me