pipecat-ai
Add Infobip audio support
Service Name
Infobip
Service Website
https://www.infobip.com/
Service Description
Infobip offers a variety of services that can be accessed through its web interface. These services are categorized into different regions, including EMEA, Americas (both North and South), APAC, and India. The services include applications and channels, which facilitate communication and engagement for businesses.
Infobip provides a range of services designed to enhance customer engagement and communication. Here’s a detailed explanation of some key offerings:
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Omnichannel Communication: Infobip simplifies how brands connect with their customers across various channels. This means businesses can engage with customers through SMS, email, voice, chat apps, and more, all from a single platform. This service allows businesses to connect with customers through various channels like SMS, email, voice, and chat apps. By using a single platform, brands can manage all interactions seamlessly, ensuring a consistent customer experience across all touchpoints.
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Programmable Communications Platform: This platform provides businesses and developers with tools to create and manage customer engagement activities. It allows for the integration of advanced features like security and authentication, enabling businesses to tailor their communication strategies effectively.
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Business Messages: As a registered provider, Infobip offers software and services to manage Business Messages communications. This feature allows businesses to resolve customer inquiries using rich asynchronous messaging options, enhancing customer service. 💬
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Chatbots and Automation: Infobip enables businesses to set up chatbots that can respond to predefined queries 24/7. This ensures that customers can get assistance anytime, even outside of regular working hours. 🤖
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Conversation Starters and Offline Messaging: Businesses can use welcome messages and conversation starters to engage users effectively. Additionally
API Information
https://www.infobip.com/docs/api
Would you be willing to help implement this service?
- [x] Yes, I'd like to contribute
- [ ] No, I'm just suggesting
i have raised a pr to add infobip serializer: https://github.com/pipecat-ai/pipecat/pull/2271
