Canopy server Not Working on Windows 11

[DanKamNdi]

Is this a new bug?

• [X] I believe this is a new bug
• [X] I have searched the existing issues, and I could not find an existing issue for this bug

Current Behavior

The server starts in the terminal. But when I do canopy chat it doesn't do anything. It is just blank. It doesn't crash or do anything.

The terminal just stays blank.

Expected Behavior

This is what should happen

Steps To Reproduce

I followed the setup.

Relevant log output

No response

Environment

- **OS**: Windows 11
- **Language version**: Python 3.11.4
- **Canopy version**: 0.5.0

Additional Context

No response

[miararoy]

@hi @DanKamNdi

Looking into that and will respond soon, thanks for flagging this!

[miararoy]

hi, @DanKamNdi

Just letting you know we are still working on this

[izellevy]

@DanKamNdi looks like uvicorn in Windows closes the receiving socket after a certain amount of time. Since we do not have a timeout for the health check (in canopy chat route), the request hangs. In any case, I will open a PR to raise a proper exception in case we reach a read timeout from the canopy server but is it possible for you to try restarting the server and let me know if it works?

[izellevy]

PR https://github.com/pinecone-io/canopy/pull/236

[izellevy]

Also will keep the issue open until we understand/solve why the server stops responding after a specific time. @igiloh-pinecone @miararoy FYI