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Clicking on rainloop admin panel brings me to an empty, white screen

Open ptizzl opened this issue 4 years ago • 2 comments

I'm running nextcloud on docker on a raspberry pi 4 (arm64). When I install, it seems to install fine, but when I go to settings and enable, it simply opens an empty white page.

I'm not sure where to find the logs. Nothing happens in the logs viewable in portainer.

ptizzl avatar Nov 10 '21 04:11 ptizzl

Did a bit more digging and it looks like I'm having a similar issue to this one https://github.com/pierre-alain-b/rainloop-nextcloud/issues/215

I was able to access the admin panel by adding /index.php after the port as well as after the domain name, however I still can't get to any point where email does anything. I click the icon on the top menu bar in nextcloud, only to come to a blank white screen with the bar on top.

ptizzl avatar Nov 10 '21 04:11 ptizzl

Same for me in a regular install. Environment:

Nextcloud 22 (latest)
Rainloop latest stable version 
Ubuntu 18.04 amd64
Linux kernel 5.4.0-90-generic x86_64
Web server  nginx/1.21.4
PHP version 7.4.27 (Supports 64bit values)
PHP SAPI  fpm-fcgi
PHP max input variables 1000
PHP time limit  3600
PHP memory limit  1024M
Max input time  3600
Upload max filesize 2048M
PHP post max size 2048M
Database  10.4.22-MariaDB-1:10.4.22+maria~bionic

nginx error log

022/01/04 09:52:31 [error] 22466#22466: *5518 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Class 'OC' not found in /pathto/nextcloud/apps/rainloop/app/index.php:8
Stack trace:
#0 /pathto/nextcloud/apps/rainloop/app/rainloop/v/1.15.0/include.php(57): __get_custom_data_full_path()
#1 /pathto/nextcloud/apps/rainloop/app/index.php(23): include('/srv/nextcloud/...')
#2 {main}
  thrown in /pathto/nextcloud/apps/rainloop/app/index.php on line 8" while reading response header from upstream, client: 120.245.2.200, server: cloud.thebig3.net, request: "GET /apps/rainloop/app/?OwnCloudAuth HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php7.4-fpm.sock:", host: "cloud.thebig3.net"

Same error in php8.1 environment too.

Edit: It obviously does not only affect my admin panel, but the Rainloop interface in general.

leoniscsem avatar Jan 04 '22 02:01 leoniscsem

I suggest that you look at the work here on Snappymail: https://github.com/the-djmaze/snappymail/issues/96

pierre-alain-b avatar Oct 14 '22 04:10 pierre-alain-b