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Application crash at start [0x80040155]

Open lesebas opened this issue 2 years ago • 5 comments

Checklist:-

  • [X ] Upgrade to the latest release (alpha if available) latest release
  • [X ] Reproduce the issue
  • [x] Complete the information below
  • [ ] Provide your OGcalsync.log file (see how-to)

OGCS Version: v2.9 Installed and Portable 2.9.5 portable Edition: Installed / Portable = both Sync Direction: G->O / O->G / O<->G = Not concerned, the application failed to start

Bug Description
The application failed to start but there is no eror code and no log file generated

Steps to Reproduce the Issue

  1. Start the application
  2. It fails to start

Any other information
I do not have administrator right on my system. The hotline of my organisation tried to repair the installation of office but it did not improve anything. I guess they won't investigate more as this application is not supported internally. It has worked well during 3 years.

Capture

lesebas avatar Jul 06 '22 14:07 lesebas

New try this morning and I received a log file. See attached (ver 2.9 and 2.9.5) OGcalsync.log OGcalsync.log .

lesebas avatar Jul 15 '22 07:07 lesebas

Today my IT hotline tried to fix the registry as explained in the faq but it did not solve the issue. I have another computer in test (tablet PC Panasonic) freshly installed with the same configuration and the problem is the same.

lesebas avatar Jul 19 '22 09:07 lesebas

Just to confirm, the error you are getting (although it's not quite being reported correctly) is 0x80040155 - Interface not registered.

The registry fixes are lengthy, including the 3 steps below "fix the interface". Often it's simplest to just reinstall Office...

phw198 avatar Aug 16 '22 23:08 phw198

Hello,

Cisco Umbrella Roaming service has started on my computer. I do not know if this is the issue, but this is a new service installed for 2 or 3 months. ᐧ

Le mer. 17 août 2022 à 08:29, Sébastien Deligny @.***> a écrit :

Hi,

My hotline service did the 3 steps to fix the interface and I've tried to use it on a freshly installed laptop and I receive the same error. My company installed a filtering software on each computer. I'm not in office now I will let you know later the name of this software.

Le mer. 17 août 2022 à 01:28, Paul Woolcock @.***> a écrit :

Just to confirm, the error you are getting (although it's not quite being reported correctly) is 0x80040155 - Interface not registered https://github.com/phw198/OutlookGoogleCalendarSync/wiki/FAQs---COM-Errors#0x80040155---interface-not-registered .

The registry fixes are lengthy, including the 3 steps below "fix the interface". Often it's simplest to just reinstall Office...

— Reply to this email directly, view it on GitHub https://github.com/phw198/OutlookGoogleCalendarSync/issues/1503#issuecomment-1217270808, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA3L6FD7JUL77UPK3H5B56TVZQPZ7ANCNFSM522ATQTQ . You are receiving this because you authored the thread.Message ID: @.***>

-- S. Deligny

lesebas avatar Aug 22 '22 12:08 lesebas

I'd hope Cisco doesn't trash your Office install, but I guess you never know. You might have to just hope that as updates of Office are installed, that fixes the registry and OGCS starts working again :slightly_frowning_face:

phw198 avatar Aug 28 '22 17:08 phw198

Hi,

My hotline service did the 3 steps to fix the interface and I've tried to use it on a freshly installed laptop and I receive the same error. My company installed a filtering software on each computer. I'm not in office now I will let you know later the name of this software.

Le mer. 17 août 2022 à 01:28, Paul Woolcock @.***> a écrit :

Just to confirm, the error you are getting (although it's not quite being reported correctly) is 0x80040155 - Interface not registered https://github.com/phw198/OutlookGoogleCalendarSync/wiki/FAQs---COM-Errors#0x80040155---interface-not-registered .

The registry fixes are lengthy, including the 3 steps below "fix the interface". Often it's simplest to just reinstall Office...

— Reply to this email directly, view it on GitHub https://github.com/phw198/OutlookGoogleCalendarSync/issues/1503#issuecomment-1217270808, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA3L6FD7JUL77UPK3H5B56TVZQPZ7ANCNFSM522ATQTQ . You are receiving this because you authored the thread.Message ID: @.***>

lesebas avatar Oct 11 '22 09:10 lesebas