phplist3 icon indicating copy to clipboard operation
phplist3 copied to clipboard

Admin address gets removed from the database

Open pridetechdesignllc opened this issue 6 years ago • 2 comments

When we try to add the "from" address to the subscriber lists, it somehow gets deleted from the subscriber lists completely. We add it again and it happens again.

Is this intended behavior?

btw I tried to ask on the forum but the email validation thing isn't working and still shows "needs to activate" even after it was completed.

pridetechdesignllc avatar Sep 25 '19 15:09 pridetechdesignllc

That's odd, but also, I'm not entirely sure I understand what you're writing.

Can you write it like this?

When on [URL]

and I enter [data] in [field] and press [button]

then [X] happens

but I expect [Y] to happen.

If you want, it's fine to "obscure" the actual data, but make it relative to the phpList web root.

michield avatar Sep 25 '19 19:09 michield

I can't recreate the issue that way, however I can tell you it doesn't happen immediately, so it seems to be related to cron activity, possibly campaign or bounce processing. We would add the address and next day it would be gone again.

pridetechdesignllc avatar Oct 13 '19 14:10 pridetechdesignllc