printer-driver-ptouch
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Incorrect output & printer lock-up - PT-2430PC
Describe the bug
I've encountered two issues attempting to use this driver:
-
If I have disabled 'Auto-cut' in the options, the printer will not print at all. It completely locks up and becomes unresponsive, although CUPS reports the job has completed and the data was sent to the printer. I have to pull the battery - it will not respond to the power button or cut button anymore.
-
Secondarily, if I have enabled auto-cut, then the results are very oddly spaced/scaled.
I created a simple 12x40mm page in Inkscape for printing on 12mm tape.
I have tried the following things in an attempt to resolve this: In Inkscape:
- Lay out document vertically
- Using 'Vector' for rendering
- Using 'Bitpmap' with a resolution of 180dpi as rendering in the print tab
- Lay out document horizontally.
- Using 'Vector' for rendering
- Using 'Bitpmap' with a resolution of 180dpi as rendering in the print tab
- Pre-render to a png at 180DPI, and print it via GwenView
- Portrait orientation
- Landscape orientation
These are the results I got, as well as a successful print which was done using the blabel program to confirm the printer is in working order:
Expected behavior A label that looks like the PNG, as well as the auto-cut functionality to not lock up the printer if it is disabled.
Screenshots If applicable, add screenshots to help explain your problem.
Operating system and platform (please complete the following information):
- Operating system and distribution OpenSuSE x64
- OS version 15.4
- printer-driver-ptouch version Built from GitHub, v1.7
- What software are you using to create and send the print job? Inkscape, GwenView
- If you are using a QL series (paper label) printer with continuous (not pre-cut or die-cut) labels: Have you set up a custom page size for the label size you want? N/A - PT
If you are reporting a print issue (See above, let me know if you need more/additional resources)
Additional context
- I built the from source .zip. I had to manually remove the QL-600 model from the makefile, because it threw compile errors.
(
./configure && make
) - I then did
make install
which copied the files. - I ran
foomatic-compiledb
to generate PPDs - I added a printer in the CUPS GUI and manually selected the generated 2430PC ppd from the previous step.
- This resulted in
rastertopt: not found
which was fixed by copying this file to /usr/lib/cups/filter (bad configure option on my part, my system does not use /usr/local)
No errors were reported by CUPS at any point after the incorrectly located filter was resolved.
Appreciate any help or advice you can offer.