Philo

There are quite a few things that could be preventing the connection. I'd recommend trying the Azure troubleshooting guide, or opening an Azure support request if this doesn't solve it:...

That error message indicates that you're using a fairly old v2.0.601.3402 of the library - I'd highly recommend upgrading to 2.6.45+. Are you including `ssl=true` your connection string, and connecting...

It looks like public network access is disabled on your cache. You'll need to enable it with these instructions: https://docs.microsoft.com/en-us/azure/azure-cache-for-redis/cache-private-link#how-can-i-change-my-private-endpoint-to-be-disabled-or-enabled-from-public-network-access

I don't see the request to enable Public Network Access coming through for this cache, so you may be encountering a bug. I'll investigate more from the Azure side. Meanwhile,...

@DarthSonic there are a few factors that can cause errors like this for Redis client apps running in Kubernetes. Typically, it's noisy neighbor pods, service mesh sidecars like Istio intercepting...

@AngelaCalboreanVisma if you're using an Azure Cache for Redis, your cache was probably undergoing routine planned maintenance. For more info see: https://docs.microsoft.com/en-us/azure/azure-cache-for-redis/cache-failover See the "Build in resiliency" section in that...

Details on the ~15min connection stalls on Linux: https://github.com/StackExchange/StackExchange.Redis/issues/1848#issuecomment-913064646 Kubernetes environments can also see connection problems due to various reasons including: noisy neighbor pods, node maintenance, or Envoy's sidecar pods...

More thoughts: - Is the key hardcoded? Can you produce a table of result counts that also includes the key? - Is there an expiration set on the key? Or...

Update: a new version [2.7.10](https://github.com/StackExchange/StackExchange.Redis/releases/tag/2.7.10) has been released, including #2610 to detect and recover stalled sockets. This should help prevent the situation where connections can stall for ~15 minutes on...

@vladislav-karamfilov it sounds like high Redis server load is causing commands to run slowly, causing even low-cost commands to appear in the SLOWLOG. I'd recommend investigating the high load -...