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Refund not working

Open othergun opened this issue 2 years ago • 2 comments

Hi, the column "refund" stay at 0. Can you fix it ? Thanks for your work ! 🙏🔥

othergun avatar Jun 22 '22 17:06 othergun

Hi @othergun it will be working if you use amazon.de in English language

@philipmulcahy there is actually the same error for amazon.fr (with no work around of switching to English langage) I have traced and solved this on my forked version : https://github.com/fbietlot/azad/issues/5 I have other enhancement and/or bug fix, I would be happy to collaborate on this, even if It's the first time I'm using github

fbietlot avatar Sep 26 '22 17:09 fbietlot

You’re gonna have to give me more to go on than that - remember that I don’t have access to your account to play with your orders. (Be thankful I don’t) Instead, please read the bug reporting section in the README.

Thanks,

Philip

On 22 Jun 2022, at 18:58, othergun @.***> wrote:

Hi, the column "refund" stay at 0. Can you fix it ? Thanks for your work ! 🙏🔥

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philipmulcahy avatar Oct 11 '22 08:10 philipmulcahy

I just found out about the extension! I don't see a refund column at all. Is there a way for this extension to record refunds? Screenshot 2023-01-01 at 5 59 40 PM

psommerfeld avatar Jan 01 '23 23:01 psommerfeld

Looking at your screenshot, I think you have selected the “show items not orders” view. The other (row-per-order) has a refund column.I hope this is what you need.Yours,PhilipOn 1 Jan 2023, at 23:00, psommerfeld @.***> wrote: I just found out about the extension! I don't see a refund column at all. Is there a way for this extension to record refunds?

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philipmulcahy avatar Jan 02 '23 08:01 philipmulcahy

You're right! Yes that's what I need! I thought "show items not orders" would be better but it looks like this view has all the info I need, plus more! Peter

On Mon, Jan 2, 2023 at 3:39 AM Philip Mulcahy @.***> wrote:

Looking at your screenshot, I think you have selected the “show items not orders” view. The other (row-per-order) has a refund column.I hope this is what you need.Yours,PhilipOn 1 Jan 2023, at 23:00, psommerfeld @.***> wrote: I just found out about the extension! I don't see a refund column at all. Is there a way for this extension to record refunds?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

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psommerfeld avatar Jan 02 '23 17:01 psommerfeld

Just read this thread, now that Amazon killed the Order History Report (again), I think a lot of us will be back to try to make your excellent extension work. Amazon on the order details screen shows the specific items that have been refunded. Is it possible to add refund amount to the items report? Would be immensely useful.

richardbowman avatar Mar 23 '23 22:03 richardbowman

It’s been a while since I looked at that bit of code, but I fear that your request is very tough to honour.

On 23 Mar 2023, at 22:59, Rick Bowman @.***> wrote:

Just read this thread, now that Amazon killed the Order History Report (again), I think a lot of us will be back to try to make your excellent extension work. Amazon on the order details screen shows the specific items that have been refunded. Is it possible to add refund amount to the items report? Would be immensely useful.

— Reply to this email directly, view it on GitHub https://github.com/philipmulcahy/azad/issues/194#issuecomment-1482019132, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAMXOHD5GGYDP4JZHDSPVY3W5TITVANCNFSM5ZREURNQ. You are receiving this because you were mentioned.

philipmulcahy avatar Mar 25 '23 11:03 philipmulcahy

The syntax doesn't appear to be all that daunting per order (which is already done) or per item, Amazon has regarded each returned item as a separate return for at least 8 years. At the order level the refund transactions correspond 1:1 with refunds at the item level and don't need to be dealt with. At the item level The sequence "language specific phrase" < don't care text > "local currency symbol" amount is repeated twice in short succession creating its own check.

For the USA "language specific phrase" is "Refund for this return" and "local currency symbol" is "$"

"Refund for this return:\n" precedes "\n $80.04\n" and then its repeated < a href="javascript:void(0)" class="a-popover-trigger a-declarative" >< span class="a-color-success a-text-bold" >Refund for this return< /span >< i class="a-icon a-icon-popover" >< /i >< /a > < /span > < /span > < /div > < div class="a-column a-span3 a-text-right a-span-last" > < span class="a-color-success a-text-bold" > $80.04 < /span > < /div > < /div > < /div >

polychromeuganda avatar Apr 06 '23 22:04 polychromeuganda

there seems to be at least one more refund related bug around - would anyone consider sending me an order debug dump for an order that's missing the refund in the output table, together with a marked up screenshot of what it should look like. Send it to the extension's email address, not here (but put the issue number (194) in the subject. Not promising to move fast, but fixing existing stuff seems more important than shiny shiny (which is what I've been focussing on recently).

philipmulcahy avatar Sep 30 '23 18:09 philipmulcahy

I'm going to retitle this to reflect what I believe to be the remaining gap after the discussion above (and change from bug to enhancement).

philipmulcahy avatar Dec 27 '23 22:12 philipmulcahy

and then I re-found #178..., which seems to be a prior art duplicate... this one gets closed and further discussion should happen there.

philipmulcahy avatar Dec 27 '23 23:12 philipmulcahy