Perry Harlock

I am having exactly the same issue with a NextJS application. Cookies are enabled. Every new page starts a new session so it is impossible to see a users journey.

This seemed to be linked to using Civic Cookie Consent. I added the clarity cookies to the list of analytics cookies in Civic Cookie and live recordings started showing users...

I've been seeing the same behaviour whilst testing Clarity. After fixing an issue where each individual page visited was being listed as a new session live recordings started to appear...