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Define typical merchant's user-flow when troubleshooting an invoice

Open pavlenex opened this issue 5 years ago • 0 comments

Design sprint helped us define some problems that we'd like to address. The core of it seems to be troubleshooting process in case of a customer support ticker.

  • [ ] Create TroubleshootingInvoice.md
  • [ ] Define typical user-flow
  • [ ] Define typical actions based on different invoice statuses
  • [ ] Compare different invoice statuses and actions between payment processors
  • [ ] Record a video showcasing problem troubleshooting in BTCPay Server

Related to #8

pavlenex avatar Oct 29 '20 10:10 pavlenex