bitcoin-ux
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Define typical merchant's user-flow when troubleshooting an invoice
Design sprint helped us define some problems that we'd like to address. The core of it seems to be troubleshooting process in case of a customer support ticker.
- [ ] Create TroubleshootingInvoice.md
- [ ] Define typical user-flow
- [ ] Define typical actions based on different invoice statuses
- [ ] Compare different invoice statuses and actions between payment processors
- [ ] Record a video showcasing problem troubleshooting in BTCPay Server
Related to #8