[SUPPORT] QownNotes Stopped Syncing

[ibahnasy]

Question

Suddenly QownNotes stopped syncing with Nextcloud however connection test works fine.

Output from the debug section in the settings dialog

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QOwnNotes Debug Information

General Info

Current Date: Fri May 23 06:31:51 2025 Version: 25.5.10 Build date: May 20 2025 Build number: 1190 Platform: linux (wayland) Operating System: Ubuntu 25.04 Build architecture: x86_64 Current architecture: x86_64 Release: Launchpad PPA Qt Version (build): 5.15.15 Qt Version (runtime): 5.15.15 Portable mode: no Settings path / key: /home/neo/.config/PBE/QOwnNotes.conf Application database path: /home/neo/.local/share/PBE/QOwnNotes/QOwnNotes.sqlite Application arguments: /usr/bin/QOwnNotes Qt Debug: 0 Locale (system): en_US Locale (interface): empty Primary screen resolution: 1920x1080 Screen resolution(s): 1920x1080, 1920x1080 Icon theme: breeze-dark-qownnotes Notes in current note folder: 61 Calendar items: 9 Enabled scripts: 0 Database drivers: QSQLITE

Server Info

serverUrl: https://nextcloud.kernelone.com appIsValid: no notesPathExists: empty connectionErrorMessage: empty

Spellchecking

Enabled: true Selected language: en_US Language codes: en_AU, en_CA, en_GB, en_US, en_ZA, fr, fr_BE, fr_CA, fr_CH, fr_FR, fr_LU, fr_MC Language names: Australian English (Australia), Canadian English (Canada), British English (United Kingdom), American English (United States), English (South Africa), français, français (Belgique), français canadien (Canada), français suisse (Suisse), français (France), français (Luxembourg), français (Monaco) Application dictionaries path: /home/neo/.local/share/PBE/QOwnNotes/dicts

Note folders

currentNoteFolderId: 1

Note folder default

id: 1 isCurrent: yes activeTagId: -2 localPath: /home/neo/Documents/Notes/QOwnNotes remotePath: Notes cloudConnectionId: 1 isShowSubfolders: yes isUseGit: no allowDifferentNoteFileName: no activeNoteSubFolder name: Personal database file: /home/neo/Documents/Notes/QOwnNotes/notes.sqlite

Note folder Linux

id: 2 isCurrent: no activeTagId: 0 localPath: /home/neo/Documents/Notes/QOwnNotes remotePath: Notes cloudConnectionId: 1 isShowSubfolders: no isUseGit: no allowDifferentNoteFileName: no activeNoteSubFolder name: empty database file: /home/neo/Documents/Notes/QOwnNotes/notes.sqlite

Cloud connections

Cloud connection Default

id: 1 isCurrent: yes serverUrl: https://nextcloud.kernelone.com username: islam.bahnasy accountId: islam.bahnasy Nextcloud Deck boardId: 0 Nextcloud Deck stackId: 0

Enabled scripts

Settings

AboutDialog/geometry (QByteArray): <binary data> ActiveNoteHistoryItem (NoteHistoryItem): <binary data> CloudConnection-1/nextcloudDeckEnabled (QString): true Debug/fakeOldVersionNumber (bool): false Debug/fileLogging (bool): false DistractionFreeMode/isEnabled (QString): false DistractionFreeMode/menuBarGeometry (QByteArray): <binary data> DistractionFreeMode/menuBarHeight (QString): 22 DistractionFreeMode/menuBarVisible (QString): true DistractionFreeMode/windowState (QByteArray): <binary data> Editor/CurrentSchemaKey (QString): EditorColorSchema-cdbf28fc-1ddc-4d13-bb21-6a4043316a2f Editor/autoBracketClosing (bool): true Editor/autoBracketRemoval (bool): true Editor/disableCursorBlinking (bool): false Editor/editorWidthInDFMOnly (bool): true Editor/highlightCurrentLine (bool): true Editor/indentSize (int): 4 Editor/removeTrailingSpaces (bool): false Editor/showLineNumbers (bool): false Editor/useTabIndent (bool): false Editor/vimMode (bool): false FileDialog/LastPath (QString): /home/neo/Work/TopLine SA FileDialog/LastPath-InsertImage (QString): /home/neo/Work/TopLine SA ImageDialog/disableCopying (QString): false ImageDialog/geometry (QByteArray): <binary data> LastUpdateCheck (QDateTime): 2025-05-23T06:19:22.484 LinkDialog/geometry (QByteArray): <binary data> MainWindow/geometry (QByteArray): <binary data> MainWindow/mainToolBar.iconSize (int): 26 MainWindow/menuBarGeometry (QByteArray): <binary data> MainWindow/noteSubFolderTreeWidgetExpandState-1 (QStringList): KernelOne, TopLine, TopLine/Clients MainWindow/noteTextEdit.code.font (QString): DejaVu Sans Mono,13,-1,5,50,0,0,0,0,0 MainWindow/noteTextEdit.font (QString): Ubuntu,13,-1,5,50,0,0,0,0,0 MainWindow/noteTextView.code.font (QString): monospace,11,-1,2,50,0,0,0,0,0 MainWindow/noteTextView.font (QString): Ubuntu,11,-1,5,50,0,0,0,0,0 MainWindow/noteTextView.ignoreCodeFontSize (bool): true MainWindow/noteTextView.refreshDebounceTime (int): 600 MainWindow/noteTextView.rtl (bool): false MainWindow/noteTextView.underline (bool): true MainWindow/noteTextView.useEditorStyles (bool): true MainWindow/noteTextView.useInternalExportStyling (bool): true MainWindow/showNotesFromAllNoteSubFolders (bool): false NoteDialog/geometry (QByteArray): <binary data> NoteFolder-1/NoteTabNameList (QStringList): empty NoteFolder-1/NoteTabStickinessList (QStringList): empty NoteFolder-1/NoteTabSubFolderPathDataList (QStringList): empty NoteFolder-1/allowDifferentNoteFileName (QString): false NoteFolder-2/NoteTabNameList: empty NoteFolder-2/NoteTabStickinessList: empty NoteFolder-2/NoteTabSubFolderPathDataList: empty NoteFolder-2/allowDifferentNoteFileName (QString): false NoteHistory-1 (QVariantList): <variant list with 73 item(s)> NoteHistoryCurrentIndex-1 (int): 72 PasswordDialog/geometry (QByteArray): <binary data> PiwikClientId (QString): <hidden> ScriptRepositoryDialog/mainSplitterState (QByteArray): <binary data> SearchEngineId (int): 0 SettingsDialog/geometry (QByteArray): <binary data> SettingsDialog/mainSplitterState (QByteArray): <binary data> ShareDialog/geometry (QByteArray): <binary data> ShowSystemTray (bool): false StartHidden (bool): false TodoDialog/geometry (QByteArray): <binary data> TodoDialog/mainSplitterState (QByteArray): <binary data> TodoDialog/showCompletedItems (QString): 0 TodoDialog/showDueTodayItemsOnly (QString): 0 TodoDialog/todoListSelectorSelectedItem (QString): Murena Tasks WebSocketTokenDialog/geometry (QByteArray): <binary data> WelcomeDialog/geometry (QByteArray): <binary data> acceptAllExternalModifications (bool): false ai/enabled (QString): false ai/groq/apiKey (QString): <hidden> ai/openai/apiKey (QString): <hidden> ai/responseTimeout (int): 15 allowNoteEditing (bool): true allowOnlyOneAppInstance (bool): true appMetrics/disableAppHeartbeat (bool): true appMetrics/disableTracking (bool): true appMetrics/notificationShown (QString): true autoReadOnlyMode (bool): false autoReadOnlyModeTimeout (int): 30 automaticNoteFolderDatabaseClosing (bool): false checkSpelling (bool): true closeTodoListAfterSave (bool): false cryptoKey (QString): <hidden> currentNoteFolderId (int): 1 currentWorkspace (QString): initial cursorWidth (int): 1 darkMode (bool): true darkModeColors (bool): true darkModeIconTheme (bool): true darkModeTrayIcon (bool): true defaultNoteFileExtension (QString): md demoNotesCreated (QString): true disableAutomaticUpdateDialog (bool): true disableSavedSearchesAutoCompletion (bool): false dockWasInitializedOnce (QString): true enableNoteTree (bool): false enableSocketServer (bool): false enableWebAppSupport (bool): false externalEditorPath (QString): empty fullyHighlightedBlockquotes (bool): false gitCommitInterval (int): 30 gitExecutablePath (QString): empty gitLogCommand (QString): empty guiFirstRunInit (bool): true hideIconsInMenus (bool): false hideTabCloseButton (bool): false ignoreAllExternalModifications (bool): false ignoreAllExternalNoteFolderChanges (bool): false ignoreNoteSubFolders (QString): ^\. ignoredNoteFiles (QString): empty imageScaleDown (bool): false imageScaleDownMaximumHeight (int): 1024 imageScaleDownMaximumWidth (int): 1024 initialLayoutIdentifier (QString): full insertTimeFormat (QString): empty interfaceFontSize (int): 16 interfaceLanguage (QString): empty internalIconTheme (bool): false itemHeight (int): 19 legacyLinking (bool): false localTrash/autoCleanupDays (int): 30 localTrash/autoCleanupEnabled (bool): true localTrash/supportEnabled (bool): true markdownHighlightingEnabled (bool): true maxNoteFileSize (int): 1048576 navigationPanelAutoSelect (bool): true navigationPanelHideSearch (bool): false networking/ignoreSSLErrors (bool): false networking/proxyType (int): 2 newNoteAskHeadline (bool): false noteEditIsCentralWidget (bool): true noteFileExtensionList (QStringList): md, txt noteListPreview (bool): false noteSaveIntervalTime (int): 10 noteSubfoldersPanelDisplayAsFullTree (bool): true noteSubfoldersPanelHideSearch (bool): false noteSubfoldersPanelOrder (int): 0 noteSubfoldersPanelShowFullPath (bool): false noteSubfoldersPanelShowNotesRecursively (bool): false noteSubfoldersPanelShowRootFolderName (bool): true noteSubfoldersPanelSort (int): 0 noteSubfoldersPanelTabsUnsetAllNotesSelection (bool): false notesPanelOrder (int): 0 notesPanelSort (int): 1 notesPath (QString): /home/neo/Documents/Notes/QOwnNotes notifyAllExternalModifications (bool): false overrideInterfaceFontSize (bool): true ownCloud/supportEnabled (bool): true ownCloud/todoCalendarBackend (int): 3 ownCloud/todoCalendarCalDAVPassword (QString): <hidden> ownCloud/todoCalendarCalDAVServerUrl (QString): empty ownCloud/todoCalendarCalDAVUsername (QString): empty ownCloud/todoCalendarCloudConnectionId (int): 1 ownCloud/todoCalendarDisplayNameList (QStringList): empty ownCloud/todoCalendarEnabledList (QStringList): empty ownCloud/todoCalendarEnabledUrlList (QStringList): empty ownCloud/todoCalendarUrlList (QStringList): empty ownCloudInfo/appIsValid (bool): false ownCloudInfo/connectionErrorMessage (QString): empty ownCloudInfo/notesPathExistsText (QString): empty ownCloudInfo/serverVersion (QString): empty previousWorkspace (QString): 1c8bda07-01e1-4fe1-bb04-4dfbc9ee7940 recentNoteFolders (QStringList): /home/neo/CC/Nextcloud/Notes restoreCursorPosition (bool): true restoreLastNoteAtStartup (bool): true restoreNoteTabs (bool): true savedSearches/noteFolder-1 (QStringList): Note 2025-05-23 06h19s31, Note 2024-09-11T13.57.55, Note 2024-09-11T13.52.16, Note 2024-09-03T13.22.58, Note 2024-08-24T15.26.29, Note 2024-08-13T09.48.16, Note 2024-08-13T09.47.23, Note 2024-08-10T22.30.17, Note 2024-08-07T12.16.46, Note 2024-08-07T12.16.31, Note 2024-07-29T05.31.56, Note 2024-07-17T14.14.48, Note 2024-07-13T13.49.46, Note 2024-07-10T14.44.00, Note 2024-07-08T13.22.50, Note 2024-07-03T18.23.31, Note 2024-07-03T10.42.50, Note 2024-07-01T08.34.24, Note 2024-06-27T11.30.55, Note 2023-04-23T13.04.31, Note 2023-04-23T12.48.56 showMatches (bool): true showMenuBar (bool): true showStatusBar (bool): true showStatusBarNotePath (bool): true showStatusBarRelativeNotePath (bool): false spellCheckLanguage (QString): en_US startInReadOnlyMode (bool): false systemIconTheme (bool): false tagWasAddedToNote (QString): true taggingShowNotesRecursively (bool): false tagsPanelHideNoteCount (bool): false tagsPanelHideSearch (bool): false tagsPanelOrder (int): 0 tagsPanelSort (int): 0 todoCalendarSupport (bool): true toolbar/1/items (QStringList): action_New_note, action_Find_note, action_Remove_note, action_Open_note_in_external_editor, actionShow_local_trash, actionAllow_note_editing, , action_Back_in_note_history, action_Forward_in_note_history, , action_Find_text_in_note, actionReplace_in_current_note, , actionShow_versions, actionShow_trash, actionShare_note, , actionShow_Todo_List toolbar/1/name (QString): mainToolBar toolbar/1/title (QString): main toolbar toolbar/2/items (QStringList): actionFormat_text_bold, actionFormat_text_italic, actionStrike_out_text, actionInsert_code_block, actionInsert_block_quote toolbar/2/name (QString): formattingToolbar toolbar/2/title (QString): formatting toolbar toolbar/3/items (QStringList): actionInsert_text_link, actionInsert_image, actionInsert_current_time toolbar/3/name (QString): insertingToolbar toolbar/3/title (QString): inserting toolbar toolbar/4/items (QStringList): action_Encrypt_note, actionEdit_encrypted_note, actionDecrypt_note toolbar/4/name (QString): encryptionToolbar toolbar/4/title (QString): encryption toolbar toolbar/5/items (QStringList): actionEnable_AI, actionAiBackendComboBox, actionAiModelComboBox toolbar/5/name (QString): aiToolbar toolbar/5/title (QString): AI toolbar toolbar/6/items (QStringList): actionWorkspaceComboBox, actionStore_as_new_workspace, actionRemove_current_workspace, actionRename_current_workspace, actionSwitch_to_previous_workspace, actionUnlock_panels, , actionToggle_distraction_free_mode, action_Increase_note_text_size, action_Decrease_note_text_size, action_Reset_note_text_size toolbar/6/name (QString): windowToolbar toolbar/6/title (QString): window toolbar toolbar/7/items (QString): action_Quit toolbar/7/name (QString): quitToolbar toolbar/7/title (QString): quit toolbar toolbar/size (int): 0 useNoteFolderButtons (bool): false useUNIXNewline (bool): false webAppClientService/serverUrl (QString): wss://app.qownnotes.org webAppClientService/token (QString): <hidden> webSocketServerService/bookmarksNoteName (QString): Bookmarks webSocketServerService/bookmarksTag (QString): bookmarks webSocketServerService/commandSnippetsNoteName (QString): Commands webSocketServerService/commandSnippetsTag (QString): commands webSocketServerService/port (int): 22222 webSocketServerService/token (QString): <hidden> workspace-1c8bda07-01e1-4fe1-bb04-4dfbc9ee7940/name (QString): workspace 2 workspace-1c8bda07-01e1-4fe1-bb04-4dfbc9ee7940/noteSubFolderDockWidgetVisible (QString): true workspace-1c8bda07-01e1-4fe1-bb04-4dfbc9ee7940/windowState (QByteArray): <binary data> workspace-initial/name (QString): Minimal workspace-initial/noteSubFolderDockWidgetVisible (QString): true workspace-initial/windowState (QByteArray): <binary data> workspace-sxbWSAtmF87U/name (QString): Full workspace-sxbWSAtmF87U/noteSubFolderDockWidgetVisible (QString): true workspace-sxbWSAtmF87U/windowState (QByteArray): <binary data> workspaces (QStringList): initial, sxbWSAtmF87U, 1c8bda07-01e1-4fe1-bb04-4dfbc9ee7940

System environment

HOME: /home/neo LANG: en_US.UTF-8 LOGNAME: neo PATH: /home/neo/.atuin/bin:/home/neo/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin SHELL: /bin/bash USER: neo XDG_RUNTIME_DIR: /run/user/1000 GTK_MODULES: gail:atk-bridge QT_ACCESSIBILITY: 1 XDG_DATA_DIRS: /usr/share/ubuntu:/usr/share/gnome:/usr/local/share/:/usr/share/:/var/lib/snapd/desktop DBUS_SESSION_BUS_ADDRESS: unix:path=/run/user/1000/bus DEBUGINFOD_URLS: https://debuginfod.ubuntu.com DESKTOP_SESSION: ubuntu GDMSESSION: ubuntu GNOME_DESKTOP_SESSION_ID: this-is-deprecated GNOME_SHELL_SESSION_MODE: ubuntu GSM_SKIP_SSH_AGENT_WORKAROUND: true IM_CONFIG_PHASE: 1 LC_ADDRESS: en_US.UTF-8 LC_IDENTIFICATION: en_US.UTF-8 LC_MEASUREMENT: en_US.UTF-8 LC_MONETARY: en_US.UTF-8 LC_NAME: en_US.UTF-8 LC_NUMERIC: en_US.UTF-8 LC_PAPER: en_US.UTF-8 LC_TELEPHONE: en_US.UTF-8 LC_TIME: en_US.UTF-8 MOZ_ENABLE_WAYLAND: 1 OPENAI_KEY: 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 PAPERSIZE: letter PWD: /home/neo QT_IM_MODULE: ibus SESSION_MANAGER: local/ZB:@/tmp/.ICE-unix/3373,unix/ZB:/tmp/.ICE-unix/3373 SHLVL: 0 SSH_AUTH_SOCK: /run/user/1000/keyring/ssh USERNAME: neo XDG_CONFIG_DIRS: /etc/xdg/xdg-ubuntu:/etc/xdg XDG_CURRENT_DESKTOP: ubuntu:GNOME XDG_MENU_PREFIX: gnome- XDG_SESSION_CLASS: user XDG_SESSION_DESKTOP: ubuntu XDG_SESSION_TYPE: wayland XMODIFIERS: @im=ibus MANAGERPID: 3118 INVOCATION_ID: 0fc3034be66d4709a433a358fea2dca5 JOURNAL_STREAM: 9:20268 SYSTEMD_EXEC_PID: 3411 MEMORY_PRESSURE_WATCH: /sys/fs/cgroup/user.slice/user-1000.slice/[email protected]/session.slice/[email protected]/memory.pressure MEMORY_PRESSURE_WRITE: c29tZSAyMDAwMDAgMjAwMDAwMAA= GJS_DEBUG_OUTPUT: stderr GJS_DEBUG_TOPICS: JS ERROR;JS LOG GNOME_SETUP_DISPLAY: :1 DISPLAY: :0 XAUTHORITY: /run/user/1000/.mutter-Xwaylandauth.9HQL62 WAYLAND_DISPLAY: wayland-0 GIO_LAUNCHED_DESKTOP_FILE: /usr/share/applications/PBE.QOwnNotes.desktop XDG_ACTIVATION_TOKEN: gnome-shell/QOwnNotes/3411-25-ZB_TIME66674735 GIO_LAUNCHED_DESKTOP_FILE_PID: 74395 XCURSOR_SIZE: 24 XCURSOR_THEME: Yaru

Relevant log output in the Log panel

Expand

[pbek]

QOwnNotes was never syncing files, see https://www.qownnotes.org/getting-started/concept.html. Is your Nextcloud Sync client working?

[ibahnasy]

I removed the Nextcloud syn client as I though QownNotes can sync on it's own since it connects the Nextcloud server through API.

[pbek]

I removed the Nextcloud syn client

So that answers your question. 😊

[pbek]

This integration doesn't do note file syncing. You still need to install the Nextcloud / ownCloud sync client for syncing the files.

If you look a little up that on that settings page, you will see this text too. 😉

[github-actions[bot]]

This issue is stale because it has been open for 30 days with no activity.

[github-actions[bot]]

This issue was closed because it has been inactive for 14 days since being marked as stale.