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verified publisher icon paulpacifico

Web Video Issue

Open keys85 opened this issue 1 year ago • 6 comments

When I try to download an audio or video, the app shows that the process was completed successfully, but the file doesn't appear in my output destination. Any known issues?

keys85 avatar May 08 '24 22:05 keys85

Can you give me the link you've tried? Paul.

paulpacifico avatar May 09 '24 11:05 paulpacifico

Sure. This is one that I tried: https://youtu.be/x43ZhPe7qN0?si=bgiG2Yy7WJKgJPhh

I am running Version 20 (36.2344)

keys85 avatar May 09 '24 12:05 keys85

No problem on my side, did you try to change the location before running the function?

paulpacifico avatar May 10 '24 07:05 paulpacifico

I'm also having this issue as well. I'm on version 18.4 on macOS 13.5.2 I get the sound and status that the process was completed, it opens up the folder it was outputted to but no file exists.

I do not have this problem on Windows 10

AshleyWillsDev avatar Aug 28 '24 15:08 AshleyWillsDev

Sorry I forgot to answer to this issue, I've re-uploaded the Mac builds on the official website. Re-download it and re-install to make it work again.

Paul.

paulpacifico avatar Aug 28 '24 15:08 paulpacifico

Legend, all working now! Thank you so much

AshleyWillsDev avatar Aug 28 '24 15:08 AshleyWillsDev