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App crashes with Box remote

Open JAP1st opened this issue 6 years ago • 5 comments

Hi, I find rcloneExplorer very useful, it has helped me to save quite some space in my low-end device because I no longer need a specific app for every cloud service I have. Thanks for that!

Now, I have an issue with rcloneExplorer and Box remotes. I can create them but the app crashes when trying to access the contents of a Box remote. I've tried it with two different accounts with no success, and I can access both accounts in a Linux installation of rclone.

I have error logging enabled but I cannot find the files created when the app crashes so I cannot provide more technical info, where can I find them in my device?

Thanks again!

JAP1st avatar Sep 08 '19 16:09 JAP1st

The log file should be located in Android/data/ca.pkay.rcloneexplorer/files/logs/log.txt on your primary external storage (usually the sdcard or internal storage).

Could you upload your logs? This is very important because I could not reproduce your problem with my box remotes.

x0b avatar Sep 08 '19 17:09 x0b

Hi, thanks for the response. In my case there are no files in any of the folders within Android/data/ca.pkay.rcloneexplorer/ although I do have logging enabled.

Here are the contents of these folders using listing in Termux: Screenshot_2019-09-16-12-58-54-1

Here's the logging configuration: Screenshot_2019-09-16-13-00-09

Thanks again!

JAP1st avatar Sep 16 '19 18:09 JAP1st

Not having a log makes it quite hard to figure out what exactly when wrong 🤔

What is your version of rcloneExplorer? App crashes are reported to firebase, and unless you are on my latest version, I won't see your crash log.

@kaczmarkiewiczp may also be able to help if you are on rcloneExplorer 1.7.4 or older.

Or you can try to give more detailed steps to reproduce the issue.

x0b avatar Sep 17 '19 09:09 x0b

Hi, thanks for the answer. The version I used when reporting the issue is 1.7.4 (rclone version 1.44).

I installed your latest build (1.8.2.-armv7a) and enabled both logging and crash reporting. I guess you should have a crash report now in firebase. Logs are still not saved in my device with this version.

Thanks!

JAP1st avatar Sep 18 '19 18:09 JAP1st

Yes, firebase received the report.

So it turns out that this bug was introduced last year when we added support for time zones in file modification dates for >= Android 7. I'll add a tracking issue over in my repo.

x0b avatar Sep 18 '19 19:09 x0b