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delete button is not working

Open chic36 opened this issue 3 years ago • 10 comments

113395614-555d8f00-93c4-11eb-8db8-d2ac7639ba92 Capture

i try delete data in Part Measurement Unit and Manufacturers NOT working.

Please solve the problem. thank.

chic36 avatar Apr 02 '21 08:04 chic36

Dear chic36 yours seems a new installation (tables are empty or fill with test data) could you put the screen capture of menu View / System information ? Regards

ghost-from-the-past avatar Apr 02 '21 08:04 ghost-from-the-past

Dear chic36

in each case are you using the icon with the minus ? or try to use the DELETE key of your keyboard ?

Regards

ghost-from-the-past avatar Apr 02 '21 08:04 ghost-from-the-past

Dear chic36 another point (this is why I request if you can provide the capture of View / System) is that PartKeepr is "stuck" (for the moment) with an old version of PHP. If you did an installation with PHP newer than 7.1 problems will arrive. You can read the restriction for the installation at https://readthedocs.web.cern.ch/display/PARTK/Install+PartKeepr+on+Ubuntu+20.10 (even if specifically for Ubuntu has explanations to understand what is needed)

there is an online demo running of PartKeepr https://demo.partkeepr.org/ where people normally test the "normal" behavior of the program to compare against their installation.

Regards

ghost-from-the-past avatar Apr 02 '21 08:04 ghost-from-the-past

Dear chic36 another point (this is why I request if you can provide the capture of View / System) is that PartKeepr is "stuck" (for the moment) with an old version of PHP. If you did an installation with PHP newer than 7.1 problems will arrive. You can read the restriction for the installation at https://readthedocs.web.cern.ch/display/PARTK/Install+PartKeepr+on+Ubuntu+20.10 (even if specifically for Ubuntu has explanations to understand what is needed)

there is an online demo running of PartKeepr https://demo.partkeepr.org/ where people normally test the "normal" behavior of the program to compare against their installation.

Regards

Capture

chic36 avatar Apr 06 '21 18:04 chic36

Dear chic36 Thanks for helping to debug this problem. The system information looks correct.

Do you have access to the log files ? (is to have more information pointing to the problem)

normally should be at (partkeepr_web_server_directory)/app/logs/ https://readthedocs.web.cern.ch/display/PARTK/log+files

just to confirm and discharge installation problems, could take a look to the steps for the installation of Partkeepr detailed here https://readthedocs.web.cern.ch/display/PARTK/Install+PartKeepr+on+Ubuntu+20.10 and mention if any of the steps were done in a very different way ?

Regards Daniel

ghost-from-the-past avatar Apr 08 '21 10:04 ghost-from-the-past

Capture1 Capture2

sorry . now i try in Demo, i can't delete same .

chic36 avatar Apr 29 '21 09:04 chic36

really bizarre ...

I access 20 seconds ago https://demo.partkeepr.org/

went to Menu Edit/Manufacturers click on a manufacturer click on the minus icon at the top (delete manufacturer) and was deleted without any error I repeated for several times

no problem

the problem is in your side (internet browser ?) because PartKeepr is being run in the demo server not in your computer

try cleaning the cache of your browser java script language used ? some antivirus/filter there ?

ghost-from-the-past avatar Apr 29 '21 09:04 ghost-from-the-past

really bizarre ...

I access 20 seconds ago https://demo.partkeepr.org/

went to Menu Edit/Manufacturers click on a manufacturer click on the minus icon at the top (delete manufacturer) and was deleted without any error I repeated for several times

no problem

the problem is in your side (internet browser ?) because PartKeepr is being run in the demo server not in your computer

try cleaning the cache of your browser java script language used ? some antivirus/filter there ?

Menu Edit/Manufacturers is OK, no error, But i try Menu Edit/Part Measurement Unit have Error !

chic36 avatar May 02 '21 15:05 chic36

Dear chic36 Thanks for your explanation, now I could reproduce the bug. I got confused by the snapshots showing the Manufacturer view. Could you edit the issue title and change it to "can't delete Part Measurement Unit" ?

ghost-from-the-past avatar May 02 '21 16:05 ghost-from-the-past

Dear chic36 Thanks for your explanation, now I could reproduce the bug. I got confused by the snapshots showing the Manufacturer view. Could you edit the issue title and change it to "can't delete Part Measurement Unit" ?

yes ! i can not delete Unit

chic36 avatar May 03 '21 05:05 chic36