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SMS Function

Open BereaSchool opened this issue 6 years ago • 13 comments

We would like to send an SMS to a specific group of students. However, we only have the options listed in the dropdown menu under *group. Is there anyway to add a customized list to those dropdown options? Please advise. Thank you!

BereaSchool avatar Sep 13 '18 21:09 BereaSchool

Those are the only options available. Are the group of students connected to a particular course or program? Are you looking for only the super admin to be able to send them, staff and/or faculty?

nomadicjosh avatar Sep 26 '18 11:09 nomadicjosh

The super admin and staff. The main request has come from the financial staff wanting to communicate with students that have balances and/or paying monthly. They wish to send them reminders of payments. Not sure what the parameters would be to identify that group.

Our academic team would like to communicate with students in a particular course to notify of changes or emergencies.

BereaSchool avatar Sep 27 '18 22:09 BereaSchool

@BereaSchool With regards to the financial staff, are they looking to send a general balance reminder to all that have a balance or are they looking to send targeting message to each student that has a balance.

nomadicjosh avatar Apr 12 '19 19:04 nomadicjosh

We're looking to target message a student that has a balance. The financial staff did not want to send out a blanket SMS because students that do not have balances may get confused or annoyed.

BereaSchool avatar Apr 13 '19 00:04 BereaSchool

Hi Joshua. We have been trying to send SMS, but they are not going through. The Twilio SD and authentication numbers are correct. Please advise.

BereaSchool avatar Sep 06 '21 00:09 BereaSchool

Is there an error message that appears? Can you tell me what the error is?

nomadicjosh avatar Sep 09 '21 04:09 nomadicjosh

There is no error message. We send the SMS, but nothing happens. I check our account in Twilio, and there is no sent messages.

BereaSchool avatar Sep 11 '21 00:09 BereaSchool

Hmm, I will need to do some testing. They might have updated their API.

nomadicjosh avatar Sep 11 '21 17:09 nomadicjosh

I logged into your account, sent a test SMS (Administrative -> Settings -> SMS), and I received it. Did you try that and it did not work?

nomadicjosh avatar Sep 13 '21 23:09 nomadicjosh

I sent to active students and to faculty/staff and none received it.

On Mon, Sep 13, 2021 at 6:10 PM Joshua Parker @.***> wrote:

I logged into your account, sent a test SMS (Administrative -> Settings -> SMS), and I received it. Did you try that and it did not work?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/parkerj/eduTrac-SIS/issues/77#issuecomment-918650620, or unsubscribe https://github.com/notifications/unsubscribe-auth/AIL4BNAEL3C4Z75HRMTN4CTUB2AG5ANCNFSM4FVA5HRQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

-- David Casas, PhD Sent from My iPhone Please excuse the typos

BereaSchool avatar Sep 13 '21 23:09 BereaSchool

Should be fixed now. There was an error somewhere else and it caused a domino effect.

nomadicjosh avatar Sep 14 '21 19:09 nomadicjosh

Yes!! It’s working now!

On Tue, Sep 14, 2021 at 2:59 PM Joshua Parker @.***> wrote:

Should be fixed now. There was an error somewhere else and it caused a domino effect.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/parkerj/eduTrac-SIS/issues/77#issuecomment-919470556, or unsubscribe https://github.com/notifications/unsubscribe-auth/AIL4BNCSAIX6EN5U6MJ4253UB6STHANCNFSM4FVA5HRQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

-- David Casas, PhD Sent from My iPhone Please excuse the typos

BereaSchool avatar Sep 14 '21 20:09 BereaSchool

Thank you so much!!!

On Tue, Sep 14, 2021 at 2:59 PM Joshua Parker @.***> wrote:

Should be fixed now. There was an error somewhere else and it caused a domino effect.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/parkerj/eduTrac-SIS/issues/77#issuecomment-919470556, or unsubscribe https://github.com/notifications/unsubscribe-auth/AIL4BNCSAIX6EN5U6MJ4253UB6STHANCNFSM4FVA5HRQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

-- David Casas, PhD Sent from My iPhone Please excuse the typos

BereaSchool avatar Sep 14 '21 20:09 BereaSchool