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Sub-zero not loading [Hint: use Kitana]

Open mimed opened this issue 5 years ago • 11 comments

Hello,

As of today, Sub-zero stopped loading. I can access the plugin’s settings, but I can’t access the menu. Screencast of the issue’s here.

I already deleted and re-download the bundle. Already restarted the computer and the Plex Server. Any tips? Plex Media Server Logs_2019-07-07_23-58-26.zip

mimed avatar Jul 08 '19 03:07 mimed

https://forums.plex.tv/t/plex-web/20528/282?u=dane22

ukdtom avatar Jul 08 '19 07:07 ukdtom

https://forums.plex.tv/t/plex-web/20528/282?u=dane22

Does this means we won't be able to access Sub-zero's menu on the Plugins page anymore? Is there any other way to access it?

mimed avatar Jul 08 '19 11:07 mimed

Unsure if this still works: https://github.com/pannal/Kitana

But guess you'll have to wait until @pannal returns from vacation

ukdtom avatar Jul 08 '19 12:07 ukdtom

So I just noticed that the Plugin UI works correctly when I'm using the computer that hosts the Plex server. But it doesn't if I'm trying to launch sub-zero from a different computer using the web interface.

mimed avatar Jul 09 '19 00:07 mimed

Different versions of the WebClient. The one that doesn't work, is the new one

ukdtom avatar Jul 09 '19 06:07 ukdtom

This issue was driving me nuts. I can confirm that https://github.com/pannal/Kitana works. It's pretty easy to setup using Docker.

Escondido avatar Jul 09 '19 21:07 Escondido

Can you explain Kitana as I'm a five-year-old? I downloaded and installed Docker for Mac. After that, I have to open Terminal and type all the commands listed in order? Then I launch the Plex web interface, go to Plugins and access Sub-zero again?

mimed avatar Jul 09 '19 21:07 mimed

@mimed I think you missed the "usage" part in the README: https://github.com/pannal/Kitana#usage

It spawns a separate UI for your Plex plugins.

pannal avatar Jul 13 '19 12:07 pannal

Hello @pannal I'm here back again. After my first post, Sub-zero worked perfectly until a few days ago. I already have Docker installed, but I can't load the extension, only the setting's page. Sub-zero is not picking up any new subtitles. I'm attaching here my logs. Please, do you have any suggestions?

mimed avatar Aug 25 '19 22:08 mimed

Sorry @mimed I missed your comment. Is this still an issue?

If so, please explain what's currently happening. Did you install Kitana? Are you able to use it?

pannal avatar Sep 17 '19 15:09 pannal

@pannal It is after latest update

Upgreydd avatar Jan 30 '20 21:01 Upgreydd